The UPS Store

Reviews

• ET

  elaine turner

  6 days ago
  5.0
  Amazing service, very professional, I don't want to go anywhere else. Eddie the manager is wonderful!
• CB

  Cyone Batiste

  Feb 27, 2026
  5.0
  I needed something printed quickly and Korey was so helpful! He solved my problem and did it so seamlessly!
• AA

  Aaliyah

  Feb 26, 2026
  5.0
  Eddie is your guy if you’re looking for a Notary, he was quick & helpful!
• PT

  Prince Thaike'

  Feb 23, 2026
  5.0
  Korey was excellent, friendly, and fast. I always get great service with him. Thanks again!
• EP

  Expo Pro

  Jan 24, 2026
  1.0
  RUDE, passive-aggressive customer service at this location!!! I called on the afternoon of 01/23/26 to inquire about notary services, specifically if the person that could notarize documents was working on that day. A young male answered the phone and immediately advised me they only notarize documents for "mailbox holders". Mind you... I just had a document notarized there about 4-months prior AND this is a service that they still currently ADVERTISE on their store website as of the date of this review. Strange policy... because what does it even matter if I have a mailbox and why is a mailbox necessary if I'm a paying customer that just needs to have a notary sign & stamp a document?! Perhaps it's a new policy though (a dumb one), but okay fine. They're definitely not the only UPS Store in town. However the condescending tone and manner in which this young male delivered that information was completely inappropriate, rude and UNPROFESSIONAL! When he told me I couldn't come to the store to have my document notarized, I was baffled because he didn't know one way or another whether I was a mailbox holder or whether I was inquiring on behalf of someone that maybe was a mailbox holder. He didn't ask, he just assumed for the sake of rushing me off the phone because according to him "he had a line" (meaning he had other customers in the store). Guess I wasn't important enough as a customer since I was calling on the phone. So anyway, I said "excuse me, do you even know me?!"... and he replied with reading my name off the caller ID!!! Fortunately for him, I did not have the extra time it would have taken to go out my way to pay that store a visit at that moment. However this poor excuse of an employee's unprofessional, passive-aggressive attitude is why I will forever go out my way to drive the additional mile and just take my business to another location NOT ran by owner "M. Shah"or manager "Eddie T."! Clearly the employee customer service training and management here is complete TRASH. So do not bother having your day ruined by experiencing these typical Atlanta, sassy-mouthed individuals working in this store, GO ELSEWHERE! Horrible location, horrible employees... and it is also completely obvious that they are paying a reputation management service for positive Google reviews!!! All of these 1-2 sentence five stars are a joke! Read the 1-star reviews if you want the REAL, accurate account of the customer service at this store.

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