The UPS Store

4.2
360 reviews

Business Details

860 Johnson Ferry Rd, Atlanta, GA
30342, United States
(404) 250-9295

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4448 in Atlanta offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - By Northside And St Josephs Hospitals/By Gruby's & Salata.

Details

  • DeliveryNot available

Location

The UPS Store
860 Johnson Ferry Rd, Atlanta, GA
30342, United States

Hours

Reviews

4.2
360 reviews
5 stars
282
4 stars
5
3 stars
3
2 stars
11
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly and helpful, there were significant complaints about rude and unprofessional behavior from certain employees, particularly the owner.

Cleanliness

The store is frequently described as clean, organized, and well-maintained, contributing to a positive shopping experience.

Pricing Issues

Several reviews highlighted concerns about high fees for services and materials, leading to perceptions of being overcharged.

Staff Performance

Most reviews commend specific staff members for their exceptional service, particularly Taylor and Aniya, while others reported negative experiences with certain employees.
  • AV
    Amy VanStrien
    1 day ago
    5.0
    Great service at this UPS. I was not fully prepared with my shipments, and they were so kind and helpful. Thank you!
  • PS
    Pat Schwab
    2 days ago
    5.0
    I had a great experience at this UPS store. I needed to fill out some documents and send them when my IPad wouldn’t cooperate. I had problems using Word on their computer and Taylor was an incredible help. She had endless patience getting the wonky computer to work and everything got done. Thank you!
  • JP
    Jay Puckhaber
    Feb 3, 2026
    5.0
    The staff here are friendly and helpful. I am often in their shop with specialty notary requirements and Tayler always takes great care and time to help me out.
  • AT
    Ally Taylor
    Jan 29, 2026
    5.0
    I use this store on a weekly basis and they are always so helpful and friendly. Special shoutout to Taylor who works there. She is always professional and a pleasure to work with
  • ZX
    Zi Yan Xu
    Jan 23, 2026
    1.0
    I chose this UPS cause it has good reviews but the attitude of the people, well really just the one person (who seems to be the person in charge?), is horrible. I waited 10 mins (when there is no other customer there) to get a few pages of a document printed. And when I asked the agent to handle my paper with care not to winkle them, she was listening to me, but then that person in charge was like, oh no she’s not wrinkling it. Ma’am, I asked very nicely and the other person was receptive so I’m not sure where you got on your high horse trying to be defensive. And yes the pages were wrinkled and that’s why I asked. And when I asked to have my email deleted because it contains proprietary information, she said, it’s fine you are good to go. Wow, you don’t listen to your customer at all, huh. I’m not here to take your attitudes. How hard is it to delete the email as requested or give detailed information as to what’s going to happen. DO NOT RECOMMEND.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4448 in Atlanta offer?

The UPS Store #4448 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.

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