The UPS Store

3.6
158 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4223 in Atlanta offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Embry Hills Shpg Ctr Near The Goodwill At The Intersection Of Chamblee-Tucker Rd & Henderson Mill Rd.

Details

  • DeliveryNot available

Location

The UPS Store
3631 Chamblee Tucker Rd, Atlanta, GA
30341, United States

Hours

Reviews

3.6
158 reviews
5 stars
97
4 stars
5
3 stars
2
2 stars
4
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly and helpful, there were significant complaints about rudeness and unprofessional behavior from certain employees, particularly Becky.

Pricing Transparency

Numerous reviews highlighted dissatisfaction with unclear pricing and unexpected charges for services that are typically free, such as taping boxes or printing labels.

Staff Performance

Several customers commended specific employees like Peter and Keldren for their exceptional service, while others reported negative experiences with different staff members.

Store Management

There are mixed feelings about the management, with some customers noting improvements under new ownership, while others expressed disappointment in service quality and responsiveness.
  • NL
    naya love
    1 day ago
    5.0
    Love love love this location. I always get help with all my needs when I come here with no problems or attitude . Very professional and amazing customer service! I usually get assisted by Bennett he’s very good at what he does.
  • RL
    Risto lee
    Jan 3, 2026
    5.0
    just come here for notary services,the guy with big beard did a wonderful great job with lots of patience and is very professional
  • SW
    Stef Walthour
    Dec 30, 2025
    5.0
    Very professional and nice. Love going to this location.
  • MN
    Michelle Nwagwu
    Dec 23, 2025
    1.0
    I had a very disappointing experience at this UPS Store today due to an extremely rude and unprofessional employee named Tonaya. She attempted to charge me for a service that is normally free, and when I expressed my concern and dissatisfaction, she laughed in my face instead of addressing the issue respectfully. I am usually very satisfied with the service at this location and have always had positive interactions with the staff, which is why this experience was so shocking. I had never seen this employee before and am not sure if she is new, but her behavior was completely unacceptable and reflected very poorly on the company. I hope management looks into this situation, as this type of attitude should not be tolerated in a customer-facing role.
  • BP
    bhanu prakash
    Dec 22, 2025
    5.0
    I’ve been to the UPS Store several times now, and every single visit has been smooth and efficient. The staff and Peter is always helpful, and I consistently get quick support whenever I need it. It’s great to have a place I can count on for reliable service!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4223 in Atlanta offer?

The UPS Store #4223 provides expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing services.