Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5311 in Atlanta offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Brighton Park.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
260 reviews
5 stars
206
4 stars
5
3 stars
6
2 stars
5
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and efficient, with specific mentions of individuals like Ronak and Ro for their exceptional service.
Mixed Experiences
While some reviews highlighted excellent service, others reported negative interactions, including rude behavior and unprofessionalism from certain staff members.
Efficiency
Customers frequently noted the quick service and minimal wait times, often being able to complete their tasks in under five minutes.
Pricing Concerns
Some customers expressed dissatisfaction with shipping prices, feeling that they were quoted higher rates initially without being informed of cheaper options.
Store Cleanliness
Several reviews mentioned the store's cleanliness and organization, contributing to a positive overall experience.
- BCBri CombsNov 4, 20255.0Ronak was incredible to work with!
- LLLuca L'zOct 30, 20255.0The 2 Guys that were there are exceptional at their jobs and customer service was thru the roof. They helped everyone that was in there swiftly without a hiccup. That was my experience and they should get a raise
- AKAparna kakaralaSep 9, 20255.0Ronak has been extremely helpful and guided me through the whole process. He is very knowledgeable and also very patient. He took the time to explain how things worked and Helped me through the whole process.
- MBMeagan BerryAug 11, 20251.0Just had a super weird interaction here. Was mailing a gift and chose the UPS store because I know they’ll ship USPS and I can’t get to a post office during the day. Immediately the associate quotes $100+ prices and since I’m in no rush, I asked for the cheapest. She says $40! Which is so expensive! And I’m like really?? And she says yes that’s the cheapest. Then I ask about USPS and whether they still ship for them. They do and for $20. It felt slimy that they didn’t quote the much less expensive option until I really asked. Odd behavior. Won’t be back.
- JBJake BriceJul 23, 20255.0I got my passport photo taken and printed here and it couldn’t be easier! This was great
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5311 in Atlanta offer?
The UPS Store #5311 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.
What are the operating hours of The UPS Store #5311?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturdays from 9:00 AM to 4:00 PM, and Sundays from 10:00 AM to 4:00 PM. Holiday hours may vary.
Is The UPS Store #5311 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 4:00 PM. Hours may vary on holidays, so please check the website for updates.
What payment options are accepted at The UPS Store #5311?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5311 provide mailbox rentals and package receiving services?
Yes, mailbox services are available, including mailbox rental for receiving mail and packages securely.
Can I get notary and document shredding services at The UPS Store #5311?
Yes, the store offers both notary and document shredding services to assist with your legal and privacy needs.
Is The UPS Store #5311 wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers with mobility needs.
What nearby places can I visit around The UPS Store #5311 in Atlanta?
Nearby you can find Big Blue Swim School for swimming lessons, Fortune Cookie Chinese Restaurant for dining, and Dollar Tree for discount shopping.
How can nearby businesses like Big Blue Swim School and Fortune Cookie Chinese Restaurant be useful for customers visiting The UPS Store #5311?
Customers visiting The UPS Store can conveniently grab a meal at Fortune Cookie Chinese Restaurant or schedule a swim lesson at Big Blue Swim School while handling their shipping or printing needs.
Are there any financial institutions or medical services near The UPS Store #5311?
Yes, Navy Federal Credit Union and Healing Heart Urgent Care are nearby, offering banking and urgent medical care services respectively, which may be convenient for customers in the area.