Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7409 in Atlanta offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix At Sandtown Crossing.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
119 reviews
5 stars
89
4 stars
2
3 stars1
2 stars
5
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others, particularly Anita, are criticized for rudeness and poor attitude.
Efficiency
Many customers appreciate the quick service and minimal wait times at this location, highlighting the efficiency of the staff.
Pricing Issues
Several reviews mention dissatisfaction with additional charges for services like printing labels and taping boxes, leading to perceptions of unfair pricing.
Store Environment
The store is generally described as clean and well-organized, contributing positively to the customer experience.
Convenience
The location is noted for its convenience, with many customers expressing satisfaction with its accessibility and proximity to other shopping areas.
- DDdognasty32 days ago5.0I’ve been to that store several times and the employees are always polite. The lines are long sometimes but they move pretty fast. Nice spot!
- EREvelyn Rivera6 days ago1.0Anytime I go here, I pray I don't get the old lady with the blond'ish died hair. I've seen her on so many occasions with a nasty unwelcoming attitude. Yesterday I watched her stand straight with a stiff face, rolling her eyes at the customer she was supposedly helping. The customer (an even older woman) wasnt rude, was having an issue with something on her phone she needed for the transaction. The UPS lady just stood there watching, didn't offer assistance or anything. Kept looking around at the other reps, rolling her eyes at everything! She was obviously bothered. She needs to go ahead and retire if she hates her job that much. And don't ask me to call or email the store manager to discuss because I believe she is the one reading and commenting on these reviews. Yesterday wasnt a one off day, this is always and we the customers in the area are tired of her attitude! I'd much rather call corporate to ensure they take care of her.
- JPJasmine ParksNov 13, 20251.0The worst customer service Symphonie was AMAZING and extremely helpful however the more mature employee ( maybe the owner) was very rude there was an open computer I'm holding packages and you just stare at me no greeting or anything. You NEVER know who's in your store treat EVERYONE the same. Sincerely, A former customer 😊
- TSTraci SalamiNov 6, 20252.0I visit this store frequently to make Amazon returns and I am always met with an attitude from an older woman who works at the store. She NEVER smiles or tries to be friendly. The younger staff members are great but I always hate having to interact with the one older woman (not the owner) because her attitude is just terrible. Why work for the store if you don't want to be there? It makes me want to go in a different direction entirely.
- MBMelody BrownNov 3, 20251.0Rude and Unprofessional Service This was my first—and definitely my last—visit to this UPS Store. I came in to return a company laptop using a QR code provided by my employer. The instructions clearly stated that the clerk needed to log into a UPS business portal and follow the workflow before scanning the QR code. Instead, the old clerk at the counter refused to read the instructions, tried scanning once, and immediately dismissed me. She was rude, unhelpful, and made zero effort to resolve the issue or even understand it. Whether it was poor training, incompetence, or plain laziness, it was one of the most unprofessional experiences I’ve had. She confirmed every negative stereotype about customer service in this area. If you need reliable help or basic courtesy—go to a different UPS location.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #7409 in Atlanta offer?
The UPS Store #7409 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours of The UPS Store #7409?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:30 PM, and Sunday from 10:00 AM to 3:30 PM.
Is The UPS Store #7409 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:30 PM. Hours may vary on holidays.
Does The UPS Store #7409 provide notary services?
Yes, notary services are available at The UPS Store #7409.
What payment methods does The UPS Store #7409 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store #7409?
Yes, mailbox rental services are offered at The UPS Store #7409.
Are there any special offers or coupons available at The UPS Store #7409?
Yes, you can save big with special offers and coupons available on their website.
What nearby grocery store can I visit when I come to The UPS Store #7409?
You can visit Publix Super Market at Sandtown Crossing, which is nearby for grocery and deli needs.
Are there local dining options near The UPS Store #7409?
Yes, nearby dining options include Gocha's Tapas Bar and ZENSHI Handcrafted Sushi, great for meals before or after your visit.
What other business services are available close to The UPS Store #7409?
Nearby professional services include Nomis Homes and TurnKey Dreams for real estate, Shred Nations for shredding services, and Exquis Events Management for event planning.