TR
Tucker Fountain Restaurant
Oct 1, 2025
--Updating to reply to the spin Prep attempted in their reply--
The business owner said "after providing notice," here is the "notice" they sent on June 23, 2025 - "Effective Monday, June 23, 2025, your membership with PREP is terminated at the close of production today." So, thats what you can expect in terms of notice - note that also means all health department permits are also terminated when they do this to you.
As a growing learning business, we certainly were not perfect, but neither are they. Their equipment repeatedly did not work, doors and entry gates were often broken and their delivery services constantly left delivered food on the ground in the shared cooler space, but there is zero room for tenants to be less than perfect.
Also, their 'community manager' Tommy Gordo literally yelled at one of our employees and made her cry because he didn't understand the situation and had to come back and apologize to us for his conduct, but they act like we were the only problem. At the end of the day, people are not perfect, but as the paying tenant, you must be perfect and accept their short comings with a smile and a check.
--Original review--
I’ve been working for a catering company feeding hundreds of kids daily. We operated out of this shared kitchen under the promise of “helping small businesses grow.”
But once our company actually started growing, the experience flipped. Instead of support, we were hit with fines, contradictory emails, and eviction deadlines so short they threatened our ability to serve food safely and legally.
We did everything possible to stay in compliance—expanding storage, hiring temps, immediately fixing issues—but it became clear that success here isn’t rewarded. The model seems designed to profit from “breakage” and turnover, not from nurturing thriving businesses.
This is not what an incubator is supposed to be. If you’re a serious food business investing your time, staff, and resources, think carefully before entering. Growth and stability should be celebrated, not penalized.