BA
Brenda Anderson
Jan 13, 2026
We have had an exceptional experience working with Adams Keegan for our Payroll Service Providers. From the very beginning, their team, especially Kelley, Crytsi, and Gene, has demonstrated professionalism, responsiveness, and a genuine commitment to excellence. What truly sets them apart is their customer-focused approach. They take the time to understand our business, communicate clearly. Their expertise, attention to detail, and proactive mindset give us complete confidence that our Payroll/HR Services are in capable hands.
Thanks to their reliable service and trusted partnership with Adams Keegan, we can focus on our core insurance business, knowing our HR needs are secure and future-ready. I highly recommend Adams Keegan to anyone looking for a knowledgeable, dependable, and results-driven HR/Payroll service provider
TB
tiffany baker
Sep 19, 2025
We've partnered with Gene and the AK team for many years, and their consistency has been nothing short of exceptional. A while back, we briefly explored the "greener grass" offered by another provider & quickly realized the value AK brings and returned within the year.
This year brought significant changes to our company, including shifts in management. Through it all, AK remained a steady and reliable presence, requiring no extra attention or adjustments to the outstanding service they continue to provide. Deeply appreciated.
When competitors come knocking, it's an easy and confident "no." Thanks again, AK team!
I would stay away from this company. Our company started using AK this year. They did not enrollment in the correct level of Life Insurance as a take over which raises the GI to the prev amount.
While that can just be a mistake ...
I emailed our contact multiple times to get resolved and received no reply.
They are even failing to reply to our HR team.
A recent hire is having major issues with getting payroll setup and enrolled coverage correctly.
Company offers no service or resolution path for issues.
TT
Thomas Tankersley
Jan 17, 2025
Adams Keegan has been a game-changer for our business (Hospitality - Hotel Management)! Their team is professional, knowledgeable, and always goes above and beyond to ensure our HR, payroll, and benefits administration run seamlessly. They take the time to understand our needs and provide personalized solutions that save us time and resources.
Their technology platform is intuitive and easy to use, and the customer service is exceptional—quick responses, clear communication, and a genuine commitment to our success. Adams Keegan has truly become an invaluable partner, allowing us to focus on growing our business while they handle the complexities behind the scenes.
If you're looking for a trusted partner to simplify and elevate your HR operations, I highly recommend Adams Keegan!
TB
Thomas Bass
Jan 11, 2023
We use this company for our benefits. Team seems nice but total lack of follow up and timely updates to requests are lacking, at best. Only time I can get their team to respond is by CCing our contract signer on emails. Team doesn’t even know what current limits on HSAs are. And that’s their job to know…