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United States Postal Service

2.1
(316 reviews)

Business Details

575 Olympic Dr, Athens, GA
30601, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 575 Olympic Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
575 Olympic Dr, Athens, GA
30601, United States

Hours

Reviews

2.1
316 reviews
5 stars
72
4 stars
9
3 stars
7
2 stars
9
1 star
219

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being praised for their helpfulness while others are described as rude and unhelpful.

Delivery Issues

Numerous complaints about misdelivered packages, failure to deliver items, and lack of communication regarding delivery status.

Long Wait Times

Customers frequently report long wait times both in-store and on the phone, with many unable to reach anyone for assistance.

Facility Conditions

The post office has been noted for its cleanliness and recent renovations, but there are ongoing concerns about staffing and service efficiency.
  • RH
    Rachel Henry
    Feb 26, 2026
    1.0
    I never write bad reviews, but I genuinely had such a terrible and miserable experience with an employee at this location named Fran. Someone needs to teach her customer service ASAP
  • MS
    Meredith Swalm
    Jan 21, 2026
    1.0
    This place never stays open until their posted close times. Extremely frustrating!
  • BT
    bill Trieshmann
    Dec 17, 2025
    1.0
    AVOID
  • BB
    BRINGAWARRANT B.A.W
    Dec 8, 2025
    1.0
    Called 25 times do to a package being sent to the wrong address no answer what’s the point in having a job if your not gonna work it
  • MD
    Melinda Davis
    Nov 21, 2025
    5.0
    Happy, helpful customer service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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