United States Postal Service

2.1
314 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 575 Olympic Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
575 Olympic Dr, Athens, GA
30601, United States

Hours

Reviews

2.1
314 reviews
5 stars
72
4 stars
9
3 stars
7
2 stars
9
1 star
217

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude and unresponsive.

Delivery Issues

Numerous complaints about packages being misdelivered, not delivered at all, or delayed, with some customers alleging theft by delivery personnel.

Long Wait Times

Customers frequently mention long wait times at the post office, often exacerbated by insufficient staffing.

Self-Service Convenience

The availability of self-service kiosks and extended hours is appreciated by many customers, providing a convenient option for mailing.

Communication Problems

Many customers express frustration over the inability to reach staff by phone, with reports of calls going unanswered or being disconnected.
  • MD
    Melinda Davis
    4 days ago
    5.0
    Happy, helpful customer service
  • EL
    Emma Limer
    Oct 20, 2025
    5.0
    Customer service very nice and helpful!
  • LL
    lauren
    Oct 13, 2025
    1.0
    Did not try to investigate missing mail.
  • KJ
    Kimberly Jordan
    Sep 22, 2025
    1.0
    Folks so sorry they won’t even answer the phone ..ion even know why they have one
  • BY
    Britney Yeah
    Sep 8, 2025
    5.0
    I assume my postal lady dispatches from this location. I live on Branch Street and wanted to give her the credit she deserves. She is sooo nice AND she leaves treats in my mailbox for my dogs. Thank you so much for what you do!!! Edit: I've got her name!! It's Mrs. T Fields, and she is the BEST!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.