United States Postal Service

2.1
314 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 575 Olympic Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
575 Olympic Dr, Athens, GA
30601, United States

Hours

Reviews

2.1
314 reviews
5 stars
72
4 stars
9
3 stars
7
2 stars
9
1 star
217

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, many reported rude and unresponsive employees.

Delivery Issues

Numerous complaints about packages being misdelivered, not delivered at all, or delayed, with some customers alleging theft by delivery personnel.

Phone Accessibility

Customers consistently reported difficulties in reaching the post office by phone, with many calls going unanswered.

Facility Conditions

The location has been noted for its cleanliness and recent renovations, but long wait times and staffing issues were also highlighted.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences, particularly with specific employees who provided excellent service.
  • BT
    bill Trieshmann
    Dec 17, 2025
    1.0
    AVOID
  • BB
    BRINGAWARRANT B.A.W
    Dec 8, 2025
    1.0
    Called 25 times do to a package being sent to the wrong address no answer what’s the point in having a job if your not gonna work it
  • MD
    Melinda Davis
    Nov 21, 2025
    5.0
    Happy, helpful customer service
  • EL
    Emma Limer
    Oct 20, 2025
    5.0
    Customer service very nice and helpful!
  • LL
    lauren
    Oct 13, 2025
    1.0
    Did not try to investigate missing mail.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.