Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2400 Old Milton Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
2400 Old Milton Pkwy, Alpharetta, GA
30009, United States
Hours
Reviews
2.2
299 reviews
5 stars
70
4 stars
20
3 stars
6
2 stars
13
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with some praising friendly and helpful staff, while others report rudeness and incompetence.
Delivery Issues
Numerous complaints about misdelivered packages, delays, and lost mail highlight ongoing delivery problems.
Staffing and Efficiency
Customers frequently mention long wait times due to understaffing, with calls for more employees to improve service speed.
Facility Condition
The post office is criticized for being dirty and poorly maintained, with broken drop boxes and an overall lack of organization.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences with specific staff members who provided exceptional service.
- TKTricia KellyOct 20, 20251.0I ordered from Amazon and they say package was delivered to locked mailbox. It wasn’t there. Amazon reissues same items. Post office said it delivered again to locked mailbox. Again not there! Call post Office to complain and they can’t take my complaint cuz it is not cremated remains or a live animal😳 I give up at this point. Cancelling my Prime because they us USPS to deliver!
- TVTulio ViloriaOct 14, 20255.0Very kind people. Never had a problem with them. I’ve been here several times and all the personnel are well prepared.
- EZEd ZeerOct 1, 20255.0Ms. Jackson was wonderful!
- EAErdem AydinSep 29, 20254.0Good location
- AGadri gonzSep 15, 20251.0terrible location with the most incompetent workers ever
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2400 Old Milton Pkwy?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a first-time U.S. passport at this location?
Yes, this USPS location accepts first-time passport applications and most locations can take your passport photo. Be sure to complete and print your passport application form before you apply.
Do I need an appointment for passport services at this Post Office?
Most Post Offices, including this one, require you to schedule an appointment for passport services using the online scheduler. Limited walk-in hours may also be available at select locations.
What are the operating hours of this USPS location?
The post office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sundays.
How much does a passport photo cost at this United States Postal Service?
The current fee for a passport photo at USPS is $15.
Can I reserve a PO Box online for this location, and how do I complete the process?
Yes, you can search for and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm. After reserving online, you will receive instructions to complete your setup in person at the post office.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location. It's best to check the local Post Office for specific lobby hours.
What nearby medical facilities can I visit around the 2400 Old Milton Pkwy USPS location?
Nearby medical facilities include Wellstar Orthopedics and Sports Medicine and Wellstar Avalon Health Park, where you can seek sports medicine services, general health care, and public health clinic support.
Are there any nearby community services or organizations near the United States Postal Service in Alpharetta?
Yes, you can find community service organizations like North Metro Miracle League, Blue Flowers Org, and Delta Psi Rho Sorority close to this USPS location.
What nearby financial institutions are available near the USPS at 2400 Old Milton Pkwy?
Cadence Bank branches are located nearby, where you can handle banking and credit union services.