Brand Certified
United States Postal Service
2.3(308 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2400 Old Milton Pkwy, Alpharetta, GA
30009, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2400 Old Milton Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
2400 Old Milton Pkwy, Alpharetta, GA
30009, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
308 reviews
5 stars
75
4 stars
20
3 stars
7
2 stars
13
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several experiences highlighting a lack of professionalism and respect.
Delivery Issues
Numerous complaints about misdelivered packages, delays, and failure to deliver mail consistently.
Staffing Problems
Frequent mentions of understaffing leading to long wait times and poor service during busy hours.
Cleanliness and Organization
The location is described as dirty and disorganized, with broken drop boxes and a need for facility upgrades.
Positive Experiences
Some customers praised specific staff members for their helpfulness and friendly demeanor, indicating that there are exceptions to the overall negative feedback.
- CJCurtis JeromeFeb 17, 20261.0The place is horribly managed. The employees are rarely there and the one that is just sits and talks the whole time. I was told to come back twice in a day to get a money order cashed, missed work, and the supervisor could care less. Why do we pay these people if they dont come to work?
- CBCoffee BreakFeb 4, 20263.0Don’t go if you’re in a rush. If you show up around 5:50 PM, they’ll start turning the lights off so you can’t say anything. I understand it’s a hard jobAnd if that’s really the case, then they should be taking those 10 minutes off their paycheck every day for closing early.
- NCNitya ChandraJan 22, 20265.0Nicest people! Very helpful and quick!
- WEWakeyWakey EggsNJakeyJan 13, 20261.0Was refused service outright. Originally went to UPS for shipping label and they instructed me I had to go to USPS. The woman didn’t even look at my package when she told me to leave. If you like waiting in line for rude staff then this is the place for you.
- TMT. M.Jan 8, 20265.0Customer service is great! They are helpful.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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