Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4575 Webb Bridge Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
471 reviews
5 stars
171
4 stars
19
3 stars
16
2 stars
14
1 star
251
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Nedra and Claudia received high praise for their helpfulness, others were reported as rude and unprofessional.
Passport Services
Many customers expressed frustration with the passport service, citing misleading information about walk-in hours and unhelpful staff.
Staff Attitude
Several reviews highlighted a lack of professionalism and courtesy among staff, with reports of rude behavior and poor communication.
Efficiency
While some customers noted quick service and efficiency, others experienced long wait times and issues with package handling.
Facility Issues
There were mentions of maintenance concerns and operational inefficiencies, such as malfunctioning equipment and unclear procedures.
GJ
Giovanna Jimenez
Feb 22, 2026
5.0
I hope this people never change cause they are very nice , very kind , very patient and answer all my questions Thankyou!!
JZ
Juan Zheng
Feb 9, 2026
1.0
There was an older front-desk staff member here with a very poor attitude. Because my eyesight is not good, even though I had a prepaid small package, I asked the front desk to help scan it. Right in front of me, the staff member threw my package into the small-package container, which was extremely upsetting.
I chose to remain silent at the time. When it came to rating the staff’s attitude, I only selected a neutral review. Before I left, the staff member even said “Have a nice day” and reminded me to use the self-service area next time.
I was truly disappointed by her behavior. We are both middle-aged adults—would she accept being treated this way if she were outside of her workplace and receiving service from someone else?
CJ
CD J
Feb 7, 2026
1.0
I had the worst experience a few weeks ago. I was expecting a package, got a message stating package delivered Jan 9th. After looking around my house & checking with my neighbors, package never received. Contacted the co to inform package was not delivered. I visited this post office and spoke with the supervisor Nate. He advised me "will look for the package, because it reflects in the system, that they have it." I was told by Nate he would deliver it to me himself. Needless to say, it never happened. Took off from work the next day. I went back to the post office. I spoke with Nate again, who informed "still looking, this is what he does (look for packages)." He gave me his number to follow up. Made the call. He's still giving excuses.To this day, Feb 7th, still no package. Nate is non trustworthy. I will not do anymore business with this location. I see why their rating is a 2.7. It should be a 1.0.
BB
Brittany
Jan 20, 2026
5.0
Seems like most of these reviews are only from people who had an unpleasant experience so I need to leave a review to praise everyone at this post office! I made an appointment online for my passport and arrived 10 mins early as indicated. I was greeted immediately and told to go sit and someone would come get me. I waited maybe 5 mins before I was called. The passport lady was very nice and accommodating. I wasn't sure how to do the money orders ahead of time but she handled everything for me right there (has to be paid with a debit card). Also got my passport photo done right there too. She answered my questions and helped me determine the best way to ship to get everything in a timely manner. I was in and out in less than 15 minutes! Just be sure that you have all your documents and passport application filled out ahead of time (check travel.state.gov website for this info) and make an appointment for the fastest service. She said they do walk-ins at specific times and it's not too busy during the week (not sure of walk in times) but I'd recommend just making an appointment for the fastest service. I have no complaints about this P.O. at all! Everyone here is nice and they get things done quickly and efficiently!
LA
Lela Assang
Jan 13, 2026
5.0
I check the ratings of different USPS around me and came to this one which have the highest. You feel good when you walk in and the ladies at the counter are friendly. The vibe is good!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 4575 Webb Bridge Rd?
You can send mail and packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time passport at this location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Print your application form before applying.
Do I need an appointment for passport services at this Post Office?
Most passport services require a scheduled appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this USPS location?
Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sunday.
How much does a passport photo cost here?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this location and how?
Yes, you can apply for a PO Box online or in person by bringing two valid forms of ID. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Can I access my PO Box outside regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this Post Office for their exact lobby hours.
What nearby places can I visit before or after my USPS visit?
You might enjoy visiting Webb Bridge Park for outdoor recreation or check out Sunday Pound Cake bakery for desserts nearby.
Are there any nearby professional services I can contact close to the USPS location?
Yes, nearby options include Specialized Placement Group for employment agencies and TEKWave Solutions LLC for home security and locksmith services.
How can I find transportation or community services near the Post Office?
Nearby community services include Tomorrow, 2day, a charity organization, and Girls Who Brunch Tour, a social service organization, which could assist or engage you in the area.
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