Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4575 Webb Bridge Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
461 reviews
5 stars
165
4 stars
18
3 stars
16
2 stars
14
1 star
248
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while some employees like Nedra and Claudia received high praise for their helpfulness, others were reported as rude and unprofessional.
Facility Issues
Customers expressed concerns about the condition of the facility, including safety issues in the parking lot and problems with the passport service.
Long Wait Times
Many reviews mentioned long lines and wait times, particularly during busy hours, leading to frustration among customers.
Inconsistent Information
Several customers reported receiving incorrect or misleading information regarding services, particularly related to passport procedures and package tracking.
Overall Experience
While some customers had positive experiences, many expressed dissatisfaction with the service quality and staff behavior, leading to a generally negative perception of the location.
- RGRobert GeorgeOct 27, 20253.0Please have the portico, parking lot, sidewalk bollards and flag light replaced most are not working. It is not safe at night.
- ISIshanya SSep 30, 20255.0Best customer service in a long time! I went there for the first time. It was clean inside with plenty of parking. Shubba & Nedra were very helpful & courteous. I walked in, shipped my stuff & was out in about 5 mins.
- SNShannon NobleSep 30, 20255.0Nedra at the Alpharetta, GA Post Office is truly outstanding. Her professionalism, dedication, and customer service are second to none. She consistently goes above and beyond to help customers, and it’s clear she takes great pride in her work. In my opinion, she is one of the most valuable employees this location has ever had, and her efforts absolutely deserve recognition and reward.
- RJRachit JasSep 20, 20255.0Super friendly and smiley staff! :) Always trying their best to help out fellow customers. It can get pretty busy, so do plan out!
- TFTom FordSep 11, 20251.0One of the clerks here was rude, aggressive, and unhelpful. She was not knowledgeable about money order procedures, which made the interaction even more frustrating. In contrast, another clerk with name tag was professional and much more courteous. I’m glad this is not my regular post office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 4575 Webb Bridge Rd?
You can send mail and packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time passport at this location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Print your application form before applying.
Do I need an appointment for passport services at this Post Office?
Most passport services require a scheduled appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this USPS location?
Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sunday.
How much does a passport photo cost here?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this location and how?
Yes, you can apply for a PO Box online or in person by bringing two valid forms of ID. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Can I access my PO Box outside regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this Post Office for their exact lobby hours.
What nearby places can I visit before or after my USPS visit?
You might enjoy visiting Webb Bridge Park for outdoor recreation or check out Sunday Pound Cake bakery for desserts nearby.
Are there any nearby professional services I can contact close to the USPS location?
Yes, nearby options include Specialized Placement Group for employment agencies and TEKWave Solutions LLC for home security and locksmith services.
How can I find transportation or community services near the Post Office?
Nearby community services include Tomorrow, 2day, a charity organization, and Girls Who Brunch Tour, a social service organization, which could assist or engage you in the area.