The UPS Store

4.3
330 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4797 in Alpharetta offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Shopping Cntr Corner Of McGinnis Ferry Rd & Windward Pkwy.

Details

  • DeliveryNot available

Location

The UPS Store
5174 McGinnis Ferry Rd, Alpharetta, GA
30005, United States

Hours

Reviews

4.3
330 reviews
5 stars
269
4 stars
4
3 stars
2
2 stars
7
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of individuals like Bakula and Ash providing excellent service.

Service Efficiency

Several reviews highlighted quick service and minimal wait times, although some customers experienced delays during busy periods.

Pricing Issues

Multiple customers expressed dissatisfaction with pricing, citing high fees for services like printing and packaging, leading to recommendations to seek alternatives.

Inconsistent Experiences

While many reviews were positive, there were notable complaints about rude staff and poor service, particularly regarding fingerprinting and appointment management.

Store Environment

The store was frequently described as clean and well-organized, contributing to a pleasant customer experience.
  • AG
    Advaith Goddala
    Aug 28, 2025
    4.0
    Great shipping, was able to get my package shipped out efficently. Only issue is wait time is long.
  • AB
    Advait Bhandari
    Aug 26, 2025
    5.0
    Super efficient and professional service—my package was expertly packed and shipped right on time. The staff was helpful and friendly throughout.
  • TG
    Ted G
    Aug 23, 2025
    1.0
    There are UPS stores on every corner, avoid this one, they will rip you off every chance they can get. Ridiculous fees, they literally tried to charge $2.95 to print a paper label sent via email. I went down the street to another UPS store less than 2 miles away, and they didn’t charge anything. That should tell you enough to avoid this place.
  • TF
    Tim Fowell
    Jul 29, 2025
    1.0
    07/29/2025. I'm not trying to ruin someone's livelihood. But, when we come in to spend money, we like to be treated like a customer, not a burden. I hope this is constructive. Thank you.
  • ME
    Miri Epstein
    Jul 14, 2025
    1.0
    I used to come to this place which used to have a good service. Today I come for a notary at 1:50 pm. The officer told me she forgot her sealing, so the other notary will arrive at 2:00 pm. She recommended me to go to the Pubix shop near by. I came back at 2:15pm and the other notary did not arrive. The officer called her (not in front of me) coming with the excuse that the other notary is stucked in traffic. I really got mad, instead having this done in 5 minutes I wasted 35 minutes. I won't come ever to this office again!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Alpharetta offer?

The UPS Store in Alpharetta offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.