The UPS Store

4.3
331 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4797 in Alpharetta offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Shopping Cntr Corner Of McGinnis Ferry Rd & Windward Pkwy.

Details

  • DeliveryNot available

Location

The UPS Store
5174 McGinnis Ferry Rd, Alpharetta, GA
30005, United States

Hours

Reviews

4.3
331 reviews
5 stars
269
4 stars
4
3 stars
2
2 stars
7
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude or unhelpful service, particularly from certain staff members.

Efficiency

While some customers praised quick and efficient service, others reported long wait times and delays, especially for fingerprinting services.

Pricing Issues

Several reviews highlighted concerns about high fees for services, particularly for printing and scanning, leading to dissatisfaction.

Staff Friendliness

Despite some negative experiences, many customers noted friendly and helpful staff, particularly mentioning specific employees who provided excellent service.
  • IM
    Iker Matanza
    Dec 23, 2025
    1.0
    The worst customer service. The lady at the counter was very rude to my senior father, making comments, treating him badly, and being unfriendly. We came for notary services and scanning his fingerprints. PLEASE DO NOT USE THIS STORE. There are many stores nearby. We were used to come here before, and never coming back.
  • AG
    Advaith Goddala
    Aug 28, 2025
    4.0
    Great shipping, was able to get my package shipped out efficently. Only issue is wait time is long.
  • AB
    Advait Bhandari
    Aug 26, 2025
    5.0
    Super efficient and professional service—my package was expertly packed and shipped right on time. The staff was helpful and friendly throughout.
  • TG
    Ted G
    Aug 23, 2025
    1.0
    There are UPS stores on every corner, avoid this one, they will rip you off every chance they can get. Ridiculous fees, they literally tried to charge $2.95 to print a paper label sent via email. I went down the street to another UPS store less than 2 miles away, and they didn’t charge anything. That should tell you enough to avoid this place.
  • TF
    Tim Fowell
    Jul 29, 2025
    1.0
    07/29/2025. I'm not trying to ruin someone's livelihood. But, when we come in to spend money, we like to be treated like a customer, not a burden. I hope this is constructive. Thank you.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Alpharetta offer?

The UPS Store in Alpharetta offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.