Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3674 in Alpharetta offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kroger Shopping Ctr @ Intersection Of Windward Pkwy & Hwy 9.
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
337 reviews
5 stars
242
4 stars
7
3 stars2
2 stars
6
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, helpful, and professional service, particularly highlighting employees like Octavia and Hazel.
Efficiency
Customers frequently noted the quick and efficient service, with many expressing satisfaction with the speed of their transactions.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences, including rude staff and issues with package handling.
Notary Services
The notary services provided were well-received, with several customers expressing appreciation for the assistance they received.
Store Management
There were mentions of understaffing and long wait times during busy periods, indicating potential management issues.
- BWBetsy Wolter2 days ago5.0Jack ... working till past 5pm today/Saturday, multitasking and helping everyone, making use of every spare second he had! All with a smile & a great attitude! I noticed he was very resourceful and talented at his job! Give this guy a raise! Or a big fat bonus!
- TSTerri StanleyNov 13, 20255.0I walked in to the store a bit anxious because i had a complex return i thought I understood. Hazel was very calm and reassuring. She was able to explain what was needed and quickly combined the items to be shipped properly. The store was very clean and well lit in the evening. I left feeling much better.
- RHRhonda HardyNov 2, 20255.0The people at this location at Hwy 9 near Kroger are the friendliest and most helpful.! Great location! They are also very courteous and professional with the occasional Amazon return. Some UPS stores are rude when returning Amazon items.
- RMRaushike MyersNov 2, 20255.0Excellent experience every time! The staff at this UPS Store location are friendly and incredibly helpful, a nice change from other stores I've visited. Quick, easy, and great customer service!
- BABroderick ArmbristerOct 29, 20255.0I want to give a huge shoutout to Octavia and Hazel at UPS for being absolute lifesavers during one of the biggest shipping moments in my life. Their professionalism, empathy, and hands-on support turned what could have been a stressful experience into a smooth, positive one. Octavia went above and beyond to make sure every detail was handled with care, and Hazel’s calm presence and clear communication gave me the confidence that my shipment was in the best hands possible. They both embodied what customer service should look like — efficient, thoughtful, and genuinely caring. I’m truly grateful for their help and want to publicly thank them for their outstanding service. If you ever need assistance at UPS, ask for Octavia or Hazel — they’ll take great care of you!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Alpharetta offer?
The UPS Store #3674 in Alpharetta offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and more professional business services.
What are the regular business hours for The UPS Store in Alpharetta?
The UPS Store in Alpharetta is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Are you open on Sundays?
Yes, we are open on Sundays from 10:00 AM to 3:00 PM. Holiday hours may vary.
Where is The UPS Store in Alpharetta located?
The UPS Store is located at 12850 Hwy 9, Ste 600, Alpharetta, GA 30004, inside the Kroger Shopping Center at the intersection of Windward Parkway and Highway 9.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, invoice payments, MasterCard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental services?
Yes, mailbox rental services are available for receiving mail and packages securely at The UPS Store.
Can I get notary services at The UPS Store in Alpharetta?
Yes, The UPS Store offers notary services for your convenience.
Are there nearby beauty and spa services close to The UPS Store?
Yes, Venus Nail Bar and M Salon & Spa are nearby beauty and spa locations where you can enjoy nail and hair salon services before or after your visit to The UPS Store.
Is there a nearby shredding service close to The UPS Store?
Yes, Shred Nations provides professional shredding services close to The UPS Store, which can complement your document destruction needs.
Where can I do grocery shopping near The UPS Store?
Kroger supermarket is located near The UPS Store, making it easy to pick up groceries and essentials before or after your shipping and printing visits.