The UPS Store

4.1
447 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1556 in Alpharetta offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Saddlebrook Shopping Center (Super Kroger) Near Mr. Tire.

Details

  • DeliveryNot available

Location

The UPS Store
10945 State Bridge Rd, Alpharetta, GA
30022, United States

Hours

Reviews

4.1
447 reviews
5 stars
338
4 stars
10
3 stars
5
2 stars
5
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers praised Raj and other employees for their helpfulness, while others reported rudeness and dismissive attitudes.

Efficiency

Service speed varies; some customers noted quick and efficient service, while others experienced long waits due to slow staff.

Management Issues

Concerns about management and staff behavior, particularly regarding closing times and handling customer inquiries.

Positive Experiences

Several customers highlighted positive interactions and personalized service, especially from Raj, who is frequently mentioned as a standout employee.
  • DS
    Diego Salcedo
    Jan 2, 2026
    5.0
    Nice costumer service, fast and easy to work with
  • WM
    Wesley M
    Dec 21, 2025
    1.0
    They close early. I walked up at 3:56 (closes at 4 this day), door was still unlocked. I walked in and they tell me they are closed. While I’m there 2 other customers are getting out of their car. Manager/owner just walks out, locks the door and leaves. 3 customers in the parking lot ready to give them business.
  • SW
    susan wick
    Dec 18, 2025
    1.0
    Today I went to the store there were three people working two men and one lady but still there was a long queue because the two men were working very very slowly and talking to each other. Felt bad for the lady because she cleared the whole long queue. The tall guy was showing an attitude I did not like.
  • NE
    Neydi Echevarria
    Dec 4, 2025
    1.0
    The guy upfront, didn’t get a name but it was a somewhat tall Indian man was incredibly disrespectful. So disappointed.
  • AD
    Andre (Dredog)
    Nov 28, 2025
    1.0
    I just left from this particular location very dissatisfied with the service. I spoke with Raj about picking up 2 packages and he informed that there’s a pick up fee for $5 per package. I was never informed of it. Why would I need to pay to pick up my packages? He didn’t seem to care and was rather rude.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1556 in Alpharetta offer?

They offer packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.