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United States Postal Service

2.1
(120 reviews)

Business Details

1501 S Slappey Blvd, Albany, GA
31701, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1501 S Slappey Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1501 S Slappey Blvd, Albany, GA
31701, United States

Hours

Reviews

2.1
120 reviews
5 stars
28
4 stars
6
3 stars
0
2 stars
4
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with many expressing frustration over the lack of assistance and professionalism.

Delivery Issues

Numerous complaints highlight consistent problems with package deliveries, including misdeliveries, packages marked as delivered but not received, and poor handling of mail.

Staff Performance

While some customers praised individual staff members for their friendliness and efficiency, many reviews criticized the overall performance of the staff, describing them as lazy and unprofessional.

Communication Problems

Customers reported difficulties in reaching the post office by phone, with many stating that calls go unanswered or lead to full voicemail boxes.
  • EC
    Elyssia Cobb
    Feb 19, 2026
    1.0
    its been days and they keep saying my things can be delivered because of the wrong address i put th right address on there and talked to four different people
  • AC
    Alicia Childers
    Jan 21, 2026
    1.0
    The employees are rude and don’t want to help you. If you hate your job or you don’t feel like doing your job then quit. I hope they close the doors down on this post office bc they don’t want to work. I tried to get my passport 3 different times and they always said something was wrong and said no one else could do it so today I went to the court house and guess what they do it there they was much nicer and my paperwork was good nor did I have to have an appointment. So fyi Don’t use the post office on slappey spend your money elsewhere.
  • ME
    Monica Edmunds
    Jan 18, 2026
    5.0
    Recently I had to go into post office on Slappey to have my very first PASSPORT made. The ladies at the desk were really awesome!!!! Then I met with this super sweet happy lady (sorry do not remember her name) she was the one that was actually accepting the PASSPORT paper work. I read the directions on their website and brought in all copies and originals. . I printed out my application online without signing it and had that copied as well. Anyways I wanted to give PROPS where they are due . One of my New Year’s resolutions this year. The passport associate was absolutely outstanding and seemed like she loved her job and people!! I’m so glad I choose this US Post office to go too. The three associates that worked there made my life so much earlier. I was so afraid I did not bring everything. But they calmed me and it was like I’ve known these three ladies all my life, even though I had just met them. Ladies keep up the wonderful work and especially the way you treat your customers!! PS. I had to send my 18 yr old a couple days later and they really took care of her. Of course I had everything she needed ready to go. Just wish MORE PEOPLE IN OUR WORLD WOULD TREAT EVERYONE LIKE THESE LADIES DID!! Great job and may God Bless you all!!!
  • KJ
    Karen Johnson
    Dec 24, 2025
    1.0
    Packages scanned as delivered n put in my mail box. Lie lie lie. Says at 6:04 while I was standing there from 5:00 waiting!!!!
  • SM
    S LAINE M
    Dec 13, 2025
    5.0
    I've never had problems from this post office and the staff are very professional and reliable and friendly. I have had problems with most of the other post offices in Albany.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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