Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5330 Brookstone Dr NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I visited sometimes.
Most staff are nice and kind ~~
JL
Jennifer Lambert
Oct 3, 2025
1.0
The self service machine I was going to use James said it is out of order. Another customer walked in and used it. James wanted to wait on me since no others were in there working. He mocks you talks to you like you are a child. A customer walks up behind me with prepaid packages. He proceeds to tell me to move over for her. I kept standing there he wants to give me the definition of MOVE OVER. He is the RUDEST PERSON I HAVE EVER MET DEALING WITH POSTAL EMPLOYEES. In the meantime the lady came in & I went to her. EVEN THE EMPLOYEES SAY HE IS THE RUDEST EVER. Then he tries to hit the smiley face as your experience where he almost moves your hand. I WILL NEVER GO TO HIS COUNTER EVER. HOW DOES HE GET AWAY WITH THIS IS BEYOND ME. I HAVE A CALL IN TO THE POSTMASTER & SHOWED HIM THE REVIEWS. LOOKS LIKE HES A STAR AT THIS LOCATION. AND WONT BE THE FIRST TIME POSTMASTER HAS BEEN CALLED & NOTHING WILL BE DONE. HE THINKS ITS FUNNY HOW HE ACTS LIKE A CHILD.
AK
Amanda Kendrella
Sep 25, 2025
5.0
What an AWESOME experience! I came just before close- no line, great QUICK service :)
James at the counter was so kind and friendly. Will be coming back! 🙏🏼♥️
LC
Lauren Collier
Sep 16, 2025
5.0
Although it’s sometimes crowded, The postal workers are all very helpful and polite. When it is busy, At holidays and such, They do their best to keep the line moving.
MR
Megan Rapp
Sep 1, 2023
1.0
JAMES IS MOST RUDE EMPLOYEE!! all he does is talk over you, raise his voice and is completely useless. what is it with these people who work at USPS are so miserable and rude? This guy is the worst and terrible customer service. he’s agressvile and incredibly rude. There’s a lot of reviews on here about him and they are 100% true
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 5330 Brookstone Dr NW?
You can send mail, ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment scheduled through the online USPS scheduler, though limited walk-in hours are sometimes available.
How much does it cost to get a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this Post Office?
Yes, you can search and reserve a PO Box online securely and complete your setup in person at this location.
Are the PO Boxes accessible after regular lobby hours?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but hours may vary, so check with the Post Office directly.
What are the regular business hours of the United States Postal Service at 5330 Brookstone Dr NW?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 8:30 AM to 12:00 PM, and closed on Sundays.
Are there any nearby schools close to the Post Office for parents visiting or dropping off children?
Yes, the Omega Private Academy- Acworth, a private elementary and high school, is located nearby, which may be convenient for families visiting the Post Office.
Where can I find a nearby place to eat before or after visiting the Post Office?
Nearby options include Reveille Cafe for American cuisine and ZENSHI Handcrafted Sushi for sushi and diner fare, perfect for a meal around your visit.
Which nearby businesses could help with financial services while visiting the Post Office?
Chase Bank and Jpmorgan Chase & And Co are nearby banks, and Western Union offers money transfer services, providing convenient financial options.