United States Postal Service

2.8
67 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5330 Brookstone Dr NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5330 Brookstone Dr NW, Acworth, GA
30101, United States

Hours

Reviews

2.8
67 reviews
5 stars
26
4 stars
3
3 stars
2
2 stars
6
1 star
30
  • BK
    Bonyong Ku
    Nov 11, 2025
    5.0
    I visited sometimes. Most staff are nice and kind ~~
  • JL
    Jennifer Lambert
    Oct 3, 2025
    1.0
    The self service machine I was going to use James said it is out of order. Another customer walked in and used it. James wanted to wait on me since no others were in there working. He mocks you talks to you like you are a child. A customer walks up behind me with prepaid packages. He proceeds to tell me to move over for her. I kept standing there he wants to give me the definition of MOVE OVER. He is the RUDEST PERSON I HAVE EVER MET DEALING WITH POSTAL EMPLOYEES. In the meantime the lady came in & I went to her. EVEN THE EMPLOYEES SAY HE IS THE RUDEST EVER. Then he tries to hit the smiley face as your experience where he almost moves your hand. I WILL NEVER GO TO HIS COUNTER EVER. HOW DOES HE GET AWAY WITH THIS IS BEYOND ME. I HAVE A CALL IN TO THE POSTMASTER & SHOWED HIM THE REVIEWS. LOOKS LIKE HES A STAR AT THIS LOCATION. AND WONT BE THE FIRST TIME POSTMASTER HAS BEEN CALLED & NOTHING WILL BE DONE. HE THINKS ITS FUNNY HOW HE ACTS LIKE A CHILD.
  • AK
    Amanda Kendrella
    Sep 25, 2025
    5.0
    What an AWESOME experience! I came just before close- no line, great QUICK service :) James at the counter was so kind and friendly. Will be coming back! 🙏🏼♥️
  • LC
    Lauren Collier
    Sep 16, 2025
    5.0
    Although it’s sometimes crowded, The postal workers are all very helpful and polite. When it is busy, At holidays and such, They do their best to keep the line moving.
  • AA
    Anonymous
    Jun 10, 2019
    1.0
    This is the notice I recieved with my tracking information after my package didn't show up when it was expected on Saturday - USPS tried to deliver your package USPS couldn't get to the front door, mailbox, or driveway, so please look for a note from them or contact them for the next steps. They did not leave a note and I live in a neighborhood with a mailbox unit that had open delivery lockers along with being a non gated, small community they could have just brought it by my house, but didn't. I ended up spending just under 3 hours on hold with the 1800 number provided just for them to tell me they didn't know what happened or why it says that. They were of no help whatsoever and my package is who knows where.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.