United States Postal Service

2.9
68 reviews

About

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Visit your local Post Office™ at 5330 Brookstone Dr NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5330 Brookstone Dr NW, Acworth, GA
30101, United States

Hours

Reviews

2.9
68 reviews
5 stars
27
4 stars
3
3 stars
2
2 stars
6
1 star
30
  • BK
    Bonyong Ku
    Nov 11, 2025
    5.0
    I visited sometimes. Most staff are nice and kind ~~
  • JL
    Jennifer Lambert
    Oct 3, 2025
    1.0
    The self service machine I was going to use James said it is out of order. Another customer walked in and used it. James wanted to wait on me since no others were in there working. He mocks you talks to you like you are a child. A customer walks up behind me with prepaid packages. He proceeds to tell me to move over for her. I kept standing there he wants to give me the definition of MOVE OVER. He is the RUDEST PERSON I HAVE EVER MET DEALING WITH POSTAL EMPLOYEES. In the meantime the lady came in & I went to her. EVEN THE EMPLOYEES SAY HE IS THE RUDEST EVER. Then he tries to hit the smiley face as your experience where he almost moves your hand. I WILL NEVER GO TO HIS COUNTER EVER. HOW DOES HE GET AWAY WITH THIS IS BEYOND ME. I HAVE A CALL IN TO THE POSTMASTER & SHOWED HIM THE REVIEWS. LOOKS LIKE HES A STAR AT THIS LOCATION. AND WONT BE THE FIRST TIME POSTMASTER HAS BEEN CALLED & NOTHING WILL BE DONE. HE THINKS ITS FUNNY HOW HE ACTS LIKE A CHILD.
  • AK
    Amanda Kendrella
    Sep 25, 2025
    5.0
    What an AWESOME experience! I came just before close- no line, great QUICK service :) James at the counter was so kind and friendly. Will be coming back! 🙏🏼♥️
  • LC
    Lauren Collier
    Sep 16, 2025
    5.0
    Although it’s sometimes crowded, The postal workers are all very helpful and polite. When it is busy, At holidays and such, They do their best to keep the line moving.
  • MR
    Megan Rapp
    Sep 1, 2023
    1.0
    JAMES IS MOST RUDE EMPLOYEE!! all he does is talk over you, raise his voice and is completely useless. what is it with these people who work at USPS are so miserable and rude? This guy is the worst and terrible customer service. he’s agressvile and incredibly rude. There’s a lot of reviews on here about him and they are 100% true

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.