Brand Certified
United States Postal Service
2.1(180 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4915 N Main St, Acworth, GA
30101, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4915 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
180 reviews
5 stars
38
4 stars
12
3 stars
5
2 stars
3
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly highlighting issues with a specific employee named Dawn.
Long Wait Times
Numerous reviews mentioned long lines and slow service, with customers often waiting excessively to be served.
Inconsistent Experiences
While some customers praised specific employees for their helpfulness, many others expressed frustration with the overall service quality.
Package Handling Issues
Several customers reported problems with package handling, including lost packages and improper scanning.
- JMJessica MuiFeb 13, 20265.0My husband and I applied for passports at this post office, very happy to get help from their staff Dawn here, she was very attentive and careful to teach us to fill out some forms and take beautiful photos for us at a reasonable fee. Our passports were even sent to our home on three weeks.Highly recommended for those in need to apply here👍👍👍
- JPJackie PeckFeb 12, 20261.0I see I’m not alone in my thoughts of the service of this place. I came in to a passport during the walk-in hours of 3:00-4:30 and the woman handling was not just rude but I would say mean. There is zero reason to treat anyone the way she did and especially because we are customers. This is why the USPS has such a bad rap. I only use UPS to ship things and this just reaffirms that I will not use USPS.
- IIIamChelseaRaneaFeb 5, 20261.0I came in at 4:11 just to send off Some packages and at 4:35 I was still standing in line with About three people in front of me. The front desk lady disappeared for the last 10 minutes. I was in there and when I decided to just leave, she still wasn't out front at the desk horrible, horrible, horrible.
- RRRaphaelFeb 4, 20261.0Can’t leave zero starts so let’s go with one. Absolutely horrible service, and extremely rude. The older woman who does the passports is extremely rude. I needed a service done with my passport because I needed to travel within the next couple of days when I proceeded to tell her that I could quickly print out my itinerary she stated that she won’t be here because she’s going to lunch and her lunch takes too long and no one will be able to do it. Save yourself the headache and just go down to the Atlanta location they are much nicer and are willing to help you if you do not understand something. The employees at this location are extremely miserable and want everyone to join them in on their misery.
- BHBrandon HarrJan 28, 20261.0This place NEEDS to work with all their employees on properly how to scan items!! HIT ACCEPT NOT DELIVERED!! Absolutely disgusting and then you wonder why so many claims are done through you!!! Absolutely horrible. You make a paycheck and so do the people sending these packages you’re messing with our money with every claim submitted because of this!!! Shame on you and your staff!! You hit accept and it’s accepts the item through our selling platform and all buyers see it’s delivered and never see an update EVER! So they claim it’s not been delivered and it works because it’s been delivered at your location! And you want big money paychecks? Now we know why you’ll never get them. Simple task of hitting a two words. ACCEPT or DELIVERED. Also this package has SIGNATURE REQUIREMENTS for the customer. So what do you think they will do with a big money item. You’re losing money with claims because of a simple issue!!! Pretty simple id think for the benefits and salaries you get
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4915 N Main St in Acworth, GA?
You can send mail and ship packages, purchase money orders and gift cards, rent Post Office boxes, apply for passports, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of this USPS branch?
Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sunday.
How do I obtain a PO Box at this location and what are the costs?
You can apply for a PO Box online or in person with valid ID. Pricing varies by location; check online with your ZIP Code for exact rates.
Is 24/7 access available to PO Boxes at the Acworth USPS?
Most USPS locations offer 24/7 lobby access to PO Boxes, but specific hours can vary. It's best to check directly with this Post Office.
What nearby places can I visit before or after my USPS appointment?
Frana Brown Park is nearby for a relaxing outdoor visit, and The Harmony House offers music and cultural experiences.
Are there any nearby financial services around this USPS location?
Yes, Regions Bank and Western Union are close by for banking and money transfer needs.
Where can I find nearby shops for gifts or souvenirs around the USPS in Acworth?
Nearby you can visit Legendary Trophies and Awards for trophies and souvenirs, as well as House of Flowers for gifts and floral arrangements.
How can the nearby business PIRTEK support my mailing or packaging needs?
PIRTEK provides business equipment and supplies that might complement your shipping or packaging requirements alongside USPS services.
Brand Certified Facts from United States Postal Service
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