United States Postal Service

2.1
163 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4915 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4915 N Main St, Acworth, GA
30101, United States

Hours

Reviews

2.1
163 reviews
5 stars
34
4 stars
12
3 stars
5
2 stars
3
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly from a worker named Dawn, leading to a negative perception of service.

Staffing Issues

Frequent complaints about understaffing and long wait times were noted, with customers expressing frustration over the slow service and lack of urgency.

Package Handling

Numerous reviews highlighted issues with lost or mishandled packages, with customers experiencing delays and lack of accountability from the staff.

Mixed Experiences

While some customers reported positive interactions and efficient service, these were overshadowed by the majority of negative feedback regarding staff attitudes and service quality.

Accessibility Concerns

There were mentions of accessibility issues for wheelchair users, indicating a lack of accommodations for all customers.
  • JS
    Justin Stapleton
    5 days ago
    4.0
    Walk in times are Tues and Thursday 1500-1615 NOT Wednesday
  • MM
    miriam miano
    Aug 18, 2025
    1.0
    Patronizing, rude, unprofessional. I am a patient person and I’m sure they deal with a lot of crap but go anywhere else if you want to be treated like a competent adult
  • DG
    Della Glover
    Aug 2, 2025
    5.0
    In and oit easy process. Will return again
  • TT
    TC TC
    Jul 29, 2025
    1.0
    At the site: long lines, mostly lazy workers, and not enough staff. Delivery drivers: its never consistent. From.this office, some delivery drivers will skip a whole day for a neighborhood and just when you think theyre not delivering that day, you find them sitting in the van in a restaurant parking lot for significant amounts of time to pass the day and try again tomorrow, if they feel like it.
  • TO
    tan owen
    Jul 29, 2025
    1.0
    dawn , really rude.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.