Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 38032 Postal Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
498 reviews
5 stars
122
4 stars
19
3 stars5
2 stars
12
1 star
340
What are people saying?
AI-generated from recent customer reviews
Long Wait Times
Customers consistently reported excessively long wait times, often exceeding 45 minutes, with only one or two employees working at the counter.
Customer Service Issues
Numerous reviews highlighted poor customer service, including rude and unhelpful staff, lack of urgency, and dismissive attitudes towards customers.
Facility Conditions
The post office was described as dirty and poorly maintained, with complaints about broken facilities and uncomfortable waiting conditions.
Delivery Problems
Customers experienced issues with mail delivery, including lost packages and incorrect deliveries, leading to frustration and dissatisfaction.
- TMTanisha Medina2 days ago1.0Waiting nearly two hours in line just to ask a simple question is unacceptable. What’s more frustrating is that once you finally reach the counter, the staff often doesn’t even have an answer. Shout-out to Stephanie, who was more than happy to help customers without making them wait in line and actually knew what she was doing. She was the only bright spot in an otherwise frustrating experience. Unfortunately, the rest of the team seems extremely unorganized and unprepared, which makes basic tasks unnecessarily difficult. This location seriously needs better training and management
- JRJesse Rodriguez6 days ago1.0The absolute worst postal service. Lost my packages TWICE! Now they can't deliver because they have "no access" even though there's nothing stopping them. Absolutely hate this service. Do not deliver your packages with them if you can help it.
- AOAngie OJan 5, 20265.0I’ve been to this location a few times, and although there is usually a wait, the team is always is helpful. Even today, with a line out the door and some customers growing impatient, the agent and the postmaster remained calm, courteous, and very apologetic about the delay. Jeff was especially patient — he never made me feel rushed and took the time to help me with my son’s passport application. The postmaster was also positive and friendly, doing everything he could to assist customers.
- MPMai PhamDec 16, 20251.0I one to give zero star if I can. Unfortunately they don’t let me.. my friends was there yesterday to do a passport -had only 10 minutes late cause traffic so bad.. she bring her child with her. And she got bad experience, rude attitude. And she even want to make another appointment, but He said NO to her .. I was wondering? Where is the manager? And this is WHERE we living in America, everyone would love to treat the same. Why we still have a an employee like that? Why the manager still let it happened?? I know employees some day is a good day, some day is a bad day..I’ve been working for a long time, I’m truly understand that. But if the employees don’t have a good day, then you should ask your manager staying home .. I guess your boss will let u going home better than you loose a customer… if I don’t write a reviews, there will be a lots of people will not getting right treating.. my friends she is so nice that she doesn’t want to let me know his name.. but the thing is he is working as an employee for this location.. so please , who is in charge for this place, take a look carefully what behind the employees been done to all clients…
- BBBlakeDec 15, 20251.0I don’t know who they are hiring for delivering mail but for the past two weeks they have been putting “ No access” instead of actually delivering my packages. Never had an issue at all until this new person took over the route. I went to the store waiting over an hour in line just to be told my package wasn’t there and to give it more time because there’s someone new running the route. Line takes forever and the staff takes their sweet time that’s for sure. My house has full access to the mail box and porch so I’m not sure if someone just doesn’t want to do their job or what’s going on. Come on people. Step it up this is ridiculous.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 38032 Postal Dr offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this location accepts first-time passport applications and offers photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment using the online scheduler; limited walk-in hours may be available.
What are the operating hours of the Zephyrhills USPS location?
Open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs; check availability and pricing on the USPS website.
Are PO Boxes accessible after lobby hours at this USPS location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary—check with your local Post Office.
Is there another Post Office near the Zephyrhills USPS at 38032 Postal Dr?
Yes, there is another nearby Post Office named US Post Office which you might visit as an alternative location.
What medical services are available near the Zephyrhills USPS location?
Nearby you can find Merritt Medical for internal medicine and pediatrics, as well as Optum Primary Care and Bell Pharmacy for health needs.
Where can I get car-related services near the USPS in Zephyrhills?
Auto Glass Now, Roadrunner Oil & Lube, and Sound City offer auto glass, oil changes, and car stereo services close to the Post Office.
Are there places for shopping or fitness near the Zephyrhills Post Office?
Yes, Bealls Outlet for shopping and Fit for Life gym for fitness are nearby locations you might visit before or after using the Post Office services.