Brand Certified
United States Postal Service
2.1(506 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
38032 Postal Dr, Zephyrhills, FL
33542, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 38032 Postal Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
506 reviews
5 stars
124
4 stars
19
3 stars5
2 stars
14
1 star
344
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times, often exceeding 45 minutes, with only one or two employees working at the counter.
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.
Staffing Issues
Numerous complaints indicated a lack of adequate staffing, leading to frustration among customers due to slow service and long lines.
Management Concerns
Several reviews suggested that management needs to address the operational inefficiencies and improve employee performance.
Facility Conditions
Customers noted that the post office is often dirty and poorly maintained, contributing to an overall negative experience.
- MSmisse serra4 days ago1.0This is the worst 😫 post office that I've encounter. Very slow, machines not working. Staff not very happy.
- KKKimmieFeb 25, 20261.0DO NOT WASTE YOUR TIME The WORST!!!! Long line (notice line is not plural) because there’s only 1 silly line. Only 2 workers and the area is growing due to new developments. Is this what our tax dollars are paying smdh. We need to do something about this daily issue!
- JBJames B.Feb 17, 20261.0Whoever manages this place needs to fire all of the employees and start over. This location doesn't honor passport appointment times, has 20+ people in line, employees just sitting in the back literally doing nothing, JEFF (PASSPORT GUY) shows up late to work and then comes in hot with an attitude. JEFF - I WAITED 30 MINUTES FOR MY SCHEDULED APPOINTMENT. HOW ABOUT YOU SAY SORRY AND GET TO WORK. The audacity of this clown. Other employees are just as useless. FIRE THEM ALL!!!!!!
- BCBrian ClouseFeb 12, 20261.0If I could leave a zero star review, I would. I have never seen such laziness, incompetence, and general disregard for customers. Want to mail a package? Hope you have a week. There’s never anyone working and if they have one person, they’ll be gone looking for lost packages. Every time I’ve been here I’ve waited at least an hour, often before just giving up and walking out. They have no interest in taking care of customers. Avoid at all costs.
- IGIgor GavrilovFeb 10, 20265.0Great place to live! The home is clean, well-kept, and in a quiet neighborhood. Communication with management was easy and professional. I’d definitely recommend this property.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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