The UPS Store

3.3
191 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5769 in Zephyrhills offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Zephyr Commons Shopping Plaza Next To Pet Supermarket.

Details

  • DeliveryNot available

Location

The UPS Store
7810 Gall Blvd, Zephyrhills, FL
33541, United States

Hours

Reviews

3.3
191 reviews
5 stars
99
4 stars
11
3 stars
5
2 stars
8
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unprofessional.

Pricing Issues

Many customers expressed dissatisfaction with high fees for services like printing and packaging, feeling that the costs are unreasonable compared to competitors.

Efficiency

The store is noted for its quick service during busy times, although some customers reported long wait times and inefficiencies when handling specific requests.

Staff Performance

While several employees received commendations for their helpfulness, there are recurring complaints about a lack of training and professionalism among some staff members.
  • CG
    CARLOS GRULLON
    Jan 4, 2026
    1.0
    The notary public is unprofessional, and lazy. I wouldn’t recommend this store.
  • SP
    Shirley Pantoja
    Dec 25, 2025
    5.0
    Zariah, Billy and Mae always go above and beyond, you're always working extremely hard to help each and every customer. They make our life so much easier.When we walk in and need help, doesn't matter what it is.If they're there to assist with their smile
  • AT
    Andrea Tracey
    Dec 19, 2025
    1.0
    This has got to be the worse UPS in this area. There is a very efficient girl at the desk but she is very icy and impersonal and they charge more than other UPS in the area and she presses you to ship earlier and pay more. Very shady. If I pay for 3 day why wd the package mot arrive in 3 days.
  • LS
    Lynn sieber
    Dec 8, 2025
    5.0
    Zariah scanned my big document into a PDF within minutes> Then tool the time to ensure the scan got every page clearly.
  • KP
    kyle pottle
    Dec 2, 2025
    1.0
    I normally don’t have a problem here. I Came in to print four documents. I emailed the documents that I needed printed and was charged a three dollar computer usage fee for the employee to get onto the store computer and click print. I was also asked to pay before I could see the quality of the print or the lamination job that was going to be done. When I mentioned the three dollar computer charge being unreasonable I was smiled at and given nothing but silence.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Zephyrhills offer?

The UPS Store #5769 provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.