Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5769 in Zephyrhills offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Zephyr Commons Shopping Plaza Next To Pet Supermarket.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
183 reviews
5 stars
94
4 stars
11
3 stars
5
2 stars
8
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of urgency and professionalism.
Service Efficiency
While some customers praised the speed and efficiency of service, others noted long wait times and inconsistent experiences depending on the staff member.
Pricing Issues
Numerous reviews highlighted dissatisfaction with high prices for services such as printing and packaging, with some customers feeling nickel-and-dimed.
Mixed Experiences
Feedback varied widely, with some customers expressing satisfaction with specific employees while others reported negative interactions, indicating inconsistency in service quality.
Store Environment
The store was described as clean and well-maintained, but the overall atmosphere was affected by the reported rudeness of some staff members.
- LLLake2 days ago5.0Justin and zarah and Zachary and everyone else are always so helpful and outstanding don't listen to these reviews they have no clue what they are talking about
- DRDavid RodriguezNov 12, 20251.0Complete rip-off. They charged $3.41 just to print one page that I emailed to their print address. The breakdown: $2.99 computer use fee (even though I didn’t use their computer), $0.20 for the page, plus tax. No other options given. Very disappointing and unfair pricing. Similar services at Staples is .20 to .26 cents
- SDSu DeviNov 11, 20255.0Every time I've been here the staff has been fast and friendly. Never had any issues.
- BBBnDLOct 21, 20251.0I typically do not have a problem at this store. The manager here is efficient and helpful. She was not here when I stopped in to get a passport photo. The website states this is something they do. Apparently never or rarely. The first person I spoke with said I had to email. The second had never done this and asked another lady for help; however, since the store was busy, she had to return to help others and left this person to their own devices. I was positioned right at the door entrance, blocking incoming clients and the Amazon self-return kiosk. I felt so conspicuous and so in the way and it seemed as though a photo would never be right or accepted by the passport office. After 35 minutes or more, I was given a photo and told it should be okay. I will now need to go to CVS after wasting my time and 17.00. A much better spot needs to be utilized in the store ( like to left as you enter). This is not rocket science. Don't make my mistake just go elsewhere for this service.
- MLMichele LewisOct 9, 20251.0Terrible. Twice I've gone and twice I've been extremely disappointed. There is no sense of urgency with the employees and certainly a lack of friendly customer service. I had just read the time that UPS picks up which was 6:00 pm. I walked into the store and as I handed her my UPS Next Day Express I saw the UPS Driver picking up a sack that he took out the back of the store. I expressed my concen and the female customer service representative indicated that I was all set. Since I left, at approximately 5:27, because I have a screenshot that I took at 5:30 of the times they picked up today that says 6:00 p.m. Well so far, it's now 6:30 p.m. and I neither have any trust in the store that will never go to again, nor have I seen an update on my overnight envelope. I am an individual, not a business and UPS overnight letters aren't free.. The previous time I went to this store, I had terrible service by a female employee as well. My UPS Express Letter did not go out and I was charged $6.00 to print a label. You can see my previous review of the UPS Store in Hudson, FL to see how I rated their superb performance as opposed to this Zephyrhills store.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Zephyrhills offer?
The UPS Store #5769 provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the store hours for The UPS Store in Zephyrhills?
Monday to Friday, the store is open from 8:00 AM to 6:30 PM; Saturday from 9:00 AM to 2:30 PM; and Sunday from 10:00 AM to 3:00 PM. Holiday hours vary.
Is The UPS Store open on Sundays?
Yes, it is open Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store located in Zephyrhills?
It is located at 7810 Gall Blvd, Zephyrhills, FL 33541, in the Zephyr Commons Shopping Plaza next to Pet Supermarket.
What payment options are accepted at The UPS Store in Zephyrhills?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental services?
Yes, mailbox rental and mailbox services are available.
Are there shredding services available at The UPS Store?
Yes, document shredding services are offered at this location.
Can I get notary services at The UPS Store in Zephyrhills?
Yes, notary services are provided.
What nearby places can I visit when I stop by The UPS Store at Zephyr Commons?
You can visit Pet Supermarket next door, Publix Super Market at Zephyr Commons for groceries, or grab sushi at ZENSHI Handcrafted Sushi nearby.
How can nearby places like Publix or Pet Supermarket be helpful during my visit to The UPS Store?
After handling your mailing or printing needs, you can conveniently shop for groceries at Publix or purchase pet supplies at Pet Supermarket, as they are both located in the Zephyr Commons Shopping Plaza.