Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11805 Highway 231 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.2
32 reviews
5 stars
14
4 stars
3
3 stars
2
2 stars0
1 star
13
JR
Jasmine Rockmore
Sep 17, 2025
1.0
This review honestly deserves 0 stars. I wish my package wasn't sent through this service. They didn't even have my Husbands Birthday Gift from Texas from his family but it was located that it was there. I had important paperwork and items from Texas as well and it was suppose to be sent to my home but of course, never was. I put in a claim but this is so ridiculous.
AT
Alexander T
Jan 28, 2022
1.0
I came in to have a duplicate key made for my mailbox with my sister. I thought that got squared away, but then suddenly I find out they changed the locks on my mailbox without my consent. I go up to find out why, and the African-American lady that works there said that's what I asked for and tried to charge me 25$ for it, which I refused to pay because that's not what I asked for.
I didn't ask for a change in my locks. I asked for a DUPLICATE KEY to be made because only two keys existed prior and I needed one for myself. The lady wanted to argue with me and tried to make me pay for their mistake. I continued to refuse. When I asked for a manager or HR number, she refused and ordered me to go to Walmart for a mailbox key (Newsflash: Walmart doesn't make mailbox keys) before, finally, throwing me a set of keys for my new locks and basically telling me to leave - which I promptly did.
This place is worse than Lynn Haven's USPS Office.
CH
C Hathaway
Oct 22, 2018
1.0
WORST customer service EVER!! The entire staff couldn't care less about the customer and issues they may have. Spoke with the "Postmaster" who had an attitude while the customer service rep at the neighboring window made sounds and muttered things under her breath the entire time. Oh- and they NEVER answer their phone! Don't even try. Literal worst experience with a post office I've had in my entire life. Such a shame because it's a long way to drive, also. Zero stars!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 11805 Highway 231?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most also provide passport photos. Please complete and print your application form before visiting.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment through the online scheduler. Limited walk-in hours are available at select locations.
What are the business hours of this Post Office?
Open Monday to Friday from 9:00 AM to 12:00 PM and 1:00 PM to 4:30 PM; Saturday 9:00 AM to 11:30 AM; closed on Sunday.
How do I get a PO Box at this Post Office?
You can apply for a PO Box online or in person. Bring two valid IDs if applying in person, or start online at https://www.usps.com/manage/po-boxes.htm
Are PO Boxes accessible after regular Post Office hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours vary. Please check with this Post Office for precise lobby hours.
Is this Post Office involved in hiring?
Yes, USPS is currently hiring for top jobs. Details can be found at https://about.usps.com/careers/career-opportunities/top-jobs.htm
What nearby places can I visit before or after my Post Office visit?
Near the Post Office you can visit Bear Creek Volunteer Fire Department, Angler's Fresh Seafood for a meal, or the Youngstown Baptist Church for community services.
Is there a gas station near the Post Office for convenience?
Yes, the Texaco Station Youngstown gas station is nearby, useful if you need fuel or other automotive services when visiting the Post Office.
Are there educational facilities close to the Post Office worth noting?
Yes, Waller Elementary School and Faithful Foundations Academy preschool are close by, which might be convenient for families visiting the area.
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