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United States Postal Service

3.2
(32 reviews)

Business Details

11805 Highway 231, Youngstown, FL
32466, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11805 Highway 231 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11805 Highway 231, Youngstown, FL
32466, United States

Hours

Reviews

3.2
32 reviews
5 stars
14
4 stars
3
3 stars
2
2 stars
0
1 star
13
  • JR
    Jasmine Rockmore
    Sep 17, 2025
    1.0
    This review honestly deserves 0 stars. I wish my package wasn't sent through this service. They didn't even have my Husbands Birthday Gift from Texas from his family but it was located that it was there. I had important paperwork and items from Texas as well and it was suppose to be sent to my home but of course, never was. I put in a claim but this is so ridiculous.
  • AT
    Alexander T
    Jan 28, 2022
    1.0
    I came in to have a duplicate key made for my mailbox with my sister. I thought that got squared away, but then suddenly I find out they changed the locks on my mailbox without my consent. I go up to find out why, and the African-American lady that works there said that's what I asked for and tried to charge me 25$ for it, which I refused to pay because that's not what I asked for. I didn't ask for a change in my locks. I asked for a DUPLICATE KEY to be made because only two keys existed prior and I needed one for myself. The lady wanted to argue with me and tried to make me pay for their mistake. I continued to refuse. When I asked for a manager or HR number, she refused and ordered me to go to Walmart for a mailbox key (Newsflash: Walmart doesn't make mailbox keys) before, finally, throwing me a set of keys for my new locks and basically telling me to leave - which I promptly did. This place is worse than Lynn Haven's USPS Office.
  • CH
    C Hathaway
    Oct 22, 2018
    1.0
    WORST customer service EVER!! The entire staff couldn't care less about the customer and issues they may have. Spoke with the "Postmaster" who had an attitude while the customer service rep at the neighboring window made sounds and muttered things under her breath the entire time. Oh- and they NEVER answer their phone! Don't even try. Literal worst experience with a post office I've had in my entire life. Such a shame because it's a long way to drive, also. Zero stars!!!
  • MH
    Melanie Heller
    Jul 18, 2017
    5.0
    Polite & Helpful

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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