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United States Postal Service

2.6
(154 reviews)

Business Details

1065 E State Road 434, Winter Springs, FL
32708, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1065 E State Road 434 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1065 E State Road 434, Winter Springs, FL
32708, United States

Hours

Reviews

2.6
154 reviews
5 stars
53
4 stars
4
3 stars
11
2 stars
8
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees praised for their friendliness and helpfulness, while others were described as rude and unprofessional.

Appointment Issues

Many customers reported problems with passport appointment management, including staff being unavailable or not honoring scheduled times.

Delivery Problems

Numerous complaints about misdelivered packages and poor communication regarding delivery attempts were noted, leading to frustration among customers.

Phone Accessibility

Customers expressed frustration over the inability to reach the post office by phone, with many stating calls go unanswered.

Overall Experience

While some customers had positive experiences, a significant number reported dissatisfaction with service quality, leading to a generally low perception of the post office.
  • KG
    Kimberly Gonzalez
    Feb 22, 2026
    2.0
    Why are we seeing PO drivers, driving around on Sundays in Winter Spring, in my neighborhood, specifically? I have it on video. It clearly states that you are closed on Sundays.. hmm 🤔
  • AO
    Allison Osborne
    Feb 22, 2026
    1.0
    Went for passport services for my husband and three children. I showed up 20 min early because I printed forms and weren’t sure they were correct. An employee called us up and I explained to him I wasn’t done with forms because I wanted to confirm they were correct. He rudely berated me for them being incomplete, and I reminded him my appointment wasn’t for 20 more minutes, so I had time to do them. When I finished the forms, we were helped by Rene instead, who was pleasant, understanding, and kind. He didn’t treat us like we were an inconvenience. I had to complete the forms multiple times due to errors, and Rene could’ve just rescheduled us, and I would’ve understood. Instead, he chose compassion and patience. Unless you’re being helped by Rene, avoid this place for passport services.
  • TM
    Troy Maker
    Jan 30, 2026
    1.0
    Someone working at this USPS is scamming people. I sent an international package from here in the morning. When sending international packages, we put our number on the package. In the afternoon, I got a fake USPS text with a link to a fake USPS webpage saying I need to re-enter my credit card info to proceed with the package I sent because there was an additional fee to ship it that they forgot to charge me. Only USPS has my package information. Someone working at this USPS is scamming people.
  • RS
    RaviKiran S
    Jan 19, 2026
    5.0
    Went there for passport service for my kid. The staff was friendly, supportive and the gentleman we worked with for passport renewal provided great service. Would love to visit again.
  • DS
    Daniel Sobering
    Jan 16, 2026
    1.0
    I had an appointment for 11:30 and showed up at 11:27. The worker told me to come back in an hour because she had to take lunch. She would not help me or honor the appointment I made, and gave me lots of attitude, so I left to another Post Office location that was very easy (Casselberry).

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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