United States Postal Service

2.7
150 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1065 E State Road 434 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1065 E State Road 434, Winter Springs, FL
32708, United States

Hours

Reviews

2.7
150 reviews
5 stars
53
4 stars
4
3 stars
11
2 stars
7
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising friendly and helpful staff like Rene and Roberto, while others report rude and unprofessional behavior from certain employees.

Efficiency

Several customers noted long wait times and slow service, particularly during busy periods, while others experienced quick and efficient service.

Delivery Issues

Numerous complaints about misdelivered packages and poor communication regarding delivery attempts, leading to frustration among customers.

Phone Accessibility

Many customers expressed frustration over the inability to reach the post office by phone, citing long wait times and unanswered calls.

Passport Services

Mixed reviews on passport services, with some customers having positive experiences while others reported significant delays and unprofessional handling.
  • JC
    Jack Chambless
    6 days ago
    1.0
    I would give them negative ten stars if I could. Called nonstop and NO one picks up the phone. Drove 1.5 hours roundtrip only to be told the person I needed called in that day. Send me to Casselberry only to find they do not offer the needed service. Kept calling until someone answered finally days later. Still no help and said to "call us once a week" until they could finally help. What a complete, government joke.
  • KC
    Kalley Clausen
    Dec 24, 2025
    5.0
    Rene with passport services is AMAZING!!!! Smiles and service with care!
  • TH
    Tori Heintz
    Dec 8, 2025
    1.0
    I didn’t care to get his name, but the old white worker at 230 pm today who wagged his finger “no” in my face needs a lesson in customer service. I hated going here enough before, def not coming back now.
  • MM
    Matthew Macik
    Nov 29, 2025
    5.0
    Always good service at the post office itself or at our home
  • AZ
    Annette Zimnerman
    Nov 20, 2025
    5.0
    Today my clerk was Rene he was very friendly knowledgeable and really appeared to be happy to be where he was at today. He has a great way with customers I work with the public and this type of personality nowadays is rare thank you Rene. For being so kind

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.