Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3457 in Winter Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Willa Springs Shopping Ctr At The Corner Of Red Bug Lake Rd & Tuskawilla In The Publix Shopping Ctr.
Many customers reported rude and unhelpful interactions with the owners and staff, with several describing experiences of condescension and lack of professionalism.
Staff Performance
While some employees received praise for their helpfulness and efficiency, others were criticized for being rude and dismissive, leading to a mixed perception of staff performance.
Store Management
The management was frequently described as unprofessional, with complaints about their treatment of customers and failure to take responsibility for mistakes.
Location Issues
Customers expressed frustration over the store's location being difficult to find and reported that the store has moved or is no longer at the listed address.
Service Consistency
There were contrasting experiences reported, with some customers having positive interactions while others consistently faced poor service, indicating a lack of consistency in customer experience.
AA
Andrew
Feb 5, 2026
5.0
Tyler was super patient & helpful. Normally I hate shipping things, but he made a lot of the details make sense to me. Humble and knowledgeable, a rare combination.
AK
Aleksei Kalinin
Feb 4, 2026
1.0
Unqualified workers.One of them eats while working.
RG
Ramy Girgis
Jan 2, 2026
1.0
I’ve had unpleasant interactions with the owners of this UPS Store. They come across as rude, unhelpful, and very short in their communication. At times, they speak in a way that feels condescending, almost as if you work for them or are being talked down to.
In contrast, the staff they’ve hired are much more polite and provide far better customer service. Because of my experiences with the owners, I try to avoid this location when possible.
JM
Jennifer Meadows
Dec 18, 2025
3.0
Its tucked away on plaza. 2 bigger stores on each side. Guy did not smile or engage at all.
MD
Michael Deka
Dec 5, 2025
5.0
Great customer service thank you Bao for getting me in and out quick
Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Winter Springs offer?
The UPS Store #3457 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the opening hours of The UPS Store in Winter Springs?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, and on Saturday and Sunday from 10:00 AM to 5:00 PM. Hours may vary on holidays.
Is The UPS Store open on Sundays?
Yes, The UPS Store in Winter Springs is open on Sundays from 10:00 AM to 5:00 PM.
Are there any holiday closures at The UPS Store?
The store is closed on November 27, December 25, December 31, January 1, and January 19 of 2025-2026. On other holidays, hours may vary or remain regular.
What payment methods does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #3457 located?
It is located at 5717 Red Bug Lake Rd in Winter Springs, FL 32708, inside the Willa Springs Shopping Center at the corner of Red Bug Lake Rd and Tuskawilla near Publix.
Can I use mailbox services at The UPS Store in Winter Springs?
Yes, The UPS Store offers mailbox rentals for your mail and packages.
What nearby places can I visit when I come to The UPS Store in Winter Springs?
Nearby, you can find Optical Outlets for eyecare and eyewear shopping, Jersey Mike's Subs for a quick sandwich meal, and Orangetheory Fitness if you want to enjoy a workout session.
How can nearby places like Optical Outlets and Jersey Mike's Subs enhance my visit to The UPS Store?
After completing your shipping or printing tasks at The UPS Store, you can conveniently visit Optical Outlets for eyewear needs or grab a bite at Jersey Mike's Subs, both located nearby.
Are there any fitness centers near The UPS Store in Winter Springs?
Yes, Orangetheory Fitness is a nearby gym where you can enjoy active life workouts before or after your visit to The UPS Store.
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