The UPS Store

2.8
199 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3457 in Winter Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Willa Springs Shopping Ctr At The Corner Of Red Bug Lake Rd & Tuskawilla In The Publix Shopping Ctr.

Details

  • DeliveryAvailable

Location

The UPS Store
5717 Red Bug Lake Rd, Winter Springs, FL
32708, United States

Hours

Reviews

2.8
199 reviews
5 stars
80
4 stars
6
3 stars
3
2 stars
8
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several experiences of being treated poorly during interactions.

Mixed Experiences

While some customers praised the service and efficiency, others consistently reported negative experiences, indicating a lack of consistency in service quality.

Location Issues

Customers had difficulty finding the store due to poor signage and incorrect GPS directions, leading to frustration.

Management Concerns

Several reviews highlighted issues with management, including unprofessional behavior and a lack of accountability for mistakes.
  • RG
    Ramy Girgis
    Jan 2, 2026
    1.0
    I’ve had unpleasant interactions with the owners of this UPS Store. They come across as rude, unhelpful, and very short in their communication. At times, they speak in a way that feels condescending, almost as if you work for them or are being talked down to. In contrast, the staff they’ve hired are much more polite and provide far better customer service. Because of my experiences with the owners, I try to avoid this location when possible.
  • JM
    Jennifer Meadows
    Dec 18, 2025
    3.0
    Its tucked away on plaza. 2 bigger stores on each side. Guy did not smile or engage at all.
  • MD
    Michael Deka
    Dec 5, 2025
    5.0
    Great customer service thank you Bao for getting me in and out quick
  • CC
    CosplayUnlimitedPlus
    Nov 26, 2025
    2.0
    Could you guys stop closing 10-15 minutes before the actual closing time? This is the second time this has happened and it was important emergency item that needed to be taken care of.
  • OO
    Our_lil_ Acre (Our_lil_Acre)
    Nov 18, 2025
    1.0
    Owner is so unprofessional, snatching my phone from me and screaming at me because the code I was given wasn’t working, I asked him to stop snatching my phone & stop yelling at me, his response was to kick me out and tell me I’m not allowed back, & I would never even think about going back. I have gone there for years and he said no I haven’t because he has never seen me before, I don’t know what to say except for yes I have and maybe try therapy, he definitely needs it

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Winter Springs offer?

The UPS Store #3457 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.