The UPS Store

2.8
201 reviews

Business Details

5717 Red Bug Lake Rd, Winter Springs, FL
32708, United States
(407) 696-5552

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3457 in Winter Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Willa Springs Shopping Ctr At The Corner Of Red Bug Lake Rd & Tuskawilla In The Publix Shopping Ctr.

Details

  • DeliveryAvailable

Location

The UPS Store
5717 Red Bug Lake Rd, Winter Springs, FL
32708, United States

Hours

Reviews

2.8
201 reviews
5 stars
81
4 stars
6
3 stars
3
2 stars
8
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful interactions with the owners and staff, with several describing experiences of condescension and lack of professionalism.

Staff Performance

While some employees received praise for their helpfulness and efficiency, others were criticized for being rude and dismissive, leading to a mixed perception of staff performance.

Store Management

The management was frequently described as unprofessional, with complaints about their treatment of customers and failure to take responsibility for mistakes.

Location Issues

Customers expressed frustration over the store's location being difficult to find and reported that the store has moved or is no longer at the listed address.

Service Consistency

There were contrasting experiences reported, with some customers having positive interactions while others consistently faced poor service, indicating a lack of consistency in customer experience.
  • AA
    Andrew
    Feb 5, 2026
    5.0
    Tyler was super patient & helpful. Normally I hate shipping things, but he made a lot of the details make sense to me. Humble and knowledgeable, a rare combination.
  • AK
    Aleksei Kalinin
    Feb 4, 2026
    1.0
    Unqualified workers.One of them eats while working.
  • RG
    Ramy Girgis
    Jan 2, 2026
    1.0
    I’ve had unpleasant interactions with the owners of this UPS Store. They come across as rude, unhelpful, and very short in their communication. At times, they speak in a way that feels condescending, almost as if you work for them or are being talked down to. In contrast, the staff they’ve hired are much more polite and provide far better customer service. Because of my experiences with the owners, I try to avoid this location when possible.
  • JM
    Jennifer Meadows
    Dec 18, 2025
    3.0
    Its tucked away on plaza. 2 bigger stores on each side. Guy did not smile or engage at all.
  • MD
    Michael Deka
    Dec 5, 2025
    5.0
    Great customer service thank you Bao for getting me in and out quick

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Winter Springs offer?

The UPS Store #3457 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified February 08, 2026Yext Knowledge Graph
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