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The UPS Store

2.8
(203 reviews)

Business Details

5717 Red Bug Lake Rd, Winter Springs, FL
32708, United States
(407) 696-5552

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3457 in Winter Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Willa Springs Shopping Ctr At The Corner Of Red Bug Lake Rd & Tuskawilla In The Publix Shopping Ctr.

Details

  • DeliveryAvailable

Location

The UPS Store
5717 Red Bug Lake Rd, Winter Springs, FL
32708, United States

Hours

Reviews

2.8
203 reviews
5 stars
82
4 stars
6
3 stars
3
2 stars
8
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some employees praised for their helpfulness while others are described as rude and unprofessional.

Store Management

Several reviews mention poor management practices, including unprofessional behavior and lack of accountability.

Pricing Issues

Customers frequently complain about high prices for shipping supplies and services, leading to perceptions of price gouging.

Location Challenges

Customers report difficulty finding the store due to poor signage and incorrect GPS directions.
  • NO
    Natalee Othman
    Feb 25, 2026
    5.0
    The employees there were very helpful especially Pinky and Shrey they helped me on Sunday with shipping out my packages. They explained to me on how the weather might affect the delivery and helped me decide on how to properly ship my package to where it needed to go. I will be coming back and telling my friend as well.
  • AA
    Aaron Ammons
    Feb 12, 2026
    1.0
    Rude lady that didn't know what she was doing. Everything costs more at this UPS, from boxes to printing a UPS label. If they want to nickel and dime everything then I'll ship somewhere else.
  • AA
    Andrew
    Feb 5, 2026
    5.0
    Tyler was super patient & helpful. Normally I hate shipping things, but he made a lot of the details make sense to me. Humble and knowledgeable, a rare combination.
  • AK
    Aleksei Kalinin
    Feb 4, 2026
    1.0
    Unqualified workers.One of them eats while working.
  • RG
    Ramy Girgis
    Jan 2, 2026
    1.0
    I’ve had unpleasant interactions with the owners of this UPS Store. They come across as rude, unhelpful, and very short in their communication. At times, they speak in a way that feels condescending, almost as if you work for them or are being talked down to. In contrast, the staff they’ve hired are much more polite and provide far better customer service. Because of my experiences with the owners, I try to avoid this location when possible.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Winter Springs offer?

The UPS Store #3457 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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