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Brand Certified

United States Postal Service

2.5
(167 reviews)

Business Details

221 Driggs Dr, Winter Park, FL
32792, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 221 Driggs Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
221 Driggs Dr, Winter Park, FL
32792, United States

Hours

Reviews

2.5
167 reviews
5 stars
49
4 stars
9
3 stars
5
2 stars
10
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Victor and Alex received praise for their helpfulness, others were reported as rude and unprofessional.

Efficiency

Customers experienced varying levels of efficiency; some reported quick service, while others faced long waits and slow processing.

Communication Issues

Many customers expressed frustration with the inability to reach the post office by phone, citing long wait times and unresponsive staff.

Staff Attitude

There are numerous complaints about staff attitudes, with some customers describing employees as rude or unhelpful, impacting overall customer experience.
  • MN
    Minna Nguyen
    Feb 10, 2026
    5.0
    Just had to come write a review on the top notch service I received. Normally the post office can be a place I dread going to, but my guy Victor really made it so smooth! I was trying to drop off some textbooks I was reselling, but ran into issues with my packaging label and boxes. Victor helped me choose the right box and even spent time helping me unpackage all my textbooks and repack them into the correct box. He taped it with care and made sure I didn’t have to lift a finger. What a guy! Great service.
  • AA
    Ash
    Dec 11, 2025
    1.0
    i dropped a package of two weeks ago, it sat there for two week, then they emailed me saying i could pick it up. i dont know how dumb you can be but this is ridiculous
  • GL
    Gabriel Losada
    Oct 15, 2025
    5.0
    I had an issue with my package, and Alex helped me right away. He was very attentive, professional, and made sure everything was resolved smoothly. His kindness and willingness to help truly made a difference. Thank you, Alex, for your outstanding service!
  • EE
    Elaina
    Sep 11, 2025
    5.0
    Always friendly when I’ve been to this location, even when they are busy. Always knowledgeable and helpful on getting my packages to their destination the least expensive way. I’ve had several different people help me over the years here but today Victor assisted me and did an awesome job.
  • CH
    Clare Kiley Hasler
    Dec 16, 2022
    5.0
    I just met Alex I hope that’s his name. He caught a mistake in the zip code it would have been a delay. I’m so pleased with the kindness. His kindness.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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