The UPS Store

4.1
377 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1536 in Winter Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 1792 & Lee Rd E In La Fitness Shopping Ctr Enter At Webster Ave By Cvs.

Details

  • DeliveryNot available

Location

The UPS Store
501 N Orlando Ave, Winter Park, FL
32789, United States

Hours

Reviews

4.1
377 reviews
5 stars
287
4 stars
7
3 stars
1
2 stars
5
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praise the friendly and helpful staff, others report rude and unhelpful interactions.

Efficiency

Many reviews highlight the quick and efficient service, with several customers noting fast processing times.

Packaging Issues

Several customers expressed frustration with packaging policies, particularly regarding charges for tape and refusal to assist with packaging.

Management Concerns

There are complaints about management's handling of customer issues, including lost packages and poor responses to claims.

Overall Experience

While some customers have had positive experiences and recommend the store, others have vowed not to return due to poor service.
  • MC
    Mileya Cherry
    Nov 16, 2025
    5.0
    Very Professional And Knows What To Do To Get Package Sent Out
  • NC
    Nirva Cineas
    Oct 10, 2025
    1.0
    The staff here are rude and incompetent. There was a long line and only one woman working. I watched her interact with a frustrated customer that has to return because a signature was missed the day before when he was there for notary services. Since there was only staff present she couldn't couldn't apply the missing signature because a witness was needed and the customer came in alone. The guy left in frustration unable to get what he came in there done. When it was finally my turn they would't take my package because it was in the product packaging and not a shipping package. They said I could use any shipping package and when I tried to use a clear bag I found in my trunk, for Amazon from a previous trip to their hub, I'm told it can't be a clear bag. I was in a hurry by this point, so I paid the $5 for their packaging so I could get them to accept my return. I will never again use this location. Poor service all around.
  • PD
    peter degrandis
    Oct 9, 2025
    5.0
    The interactive, kind and knowledgeable service agent was a breathe of fresh air!
  • JK
    Jeremy “KozNeffecT” Kosman
    Oct 6, 2025
    1.0
    Walked in and stood there for 10 minutes with no greetings no we will be right with you. Customer service is horrible everywhere no wso Ill take my business somewhere else that appreciates it.
  • KR
    Kiara Roman
    Oct 6, 2025
    5.0
    I am very frequent and they are really always very friendly and skilled when it comes to helping.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1536 in Winter Park provide?

The UPS Store #1536 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.