The UPS Store

4.1
377 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1536 in Winter Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 1792 & Lee Rd E In La Fitness Shopping Ctr Enter At Webster Ave By Cvs.

Details

  • DeliveryNot available

Location

The UPS Store
501 N Orlando Ave, Winter Park, FL
32789, United States

Hours

Reviews

4.1
377 reviews
5 stars
287
4 stars
7
3 stars
1
2 stars
5
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising the staff for being friendly and helpful, while others report rude and unhelpful interactions.

Amazon Returns

Many customers express frustration with the store's handling of Amazon returns, citing strict packaging requirements and poor service.

Efficiency

Some reviews highlight the store's efficiency and quick service, while others mention long wait times and inadequate staffing.

Packaging Charges

Customers are unhappy with additional charges for packaging materials, such as tape, which they feel should be provided for free.

Management Issues

Several reviews indicate dissatisfaction with management practices and policies, suggesting a need for improvement in customer relations.
  • MC
    Mileya Cherry
    Nov 16, 2025
    5.0
    Very Professional And Knows What To Do To Get Package Sent Out
  • NC
    Nirva Cineas
    Oct 10, 2025
    1.0
    The staff here are rude and incompetent. There was a long line and only one woman working. I watched her interact with a frustrated customer that has to return because a signature was missed the day before when he was there for notary services. Since there was only staff present she couldn't couldn't apply the missing signature because a witness was needed and the customer came in alone. The guy left in frustration unable to get what he came in there done. When it was finally my turn they would't take my package because it was in the product packaging and not a shipping package. They said I could use any shipping package and when I tried to use a clear bag I found in my trunk, for Amazon from a previous trip to their hub, I'm told it can't be a clear bag. I was in a hurry by this point, so I paid the $5 for their packaging so I could get them to accept my return. I will never again use this location. Poor service all around.
  • PD
    peter degrandis
    Oct 9, 2025
    5.0
    The interactive, kind and knowledgeable service agent was a breathe of fresh air!
  • JK
    Jeremy “KozNeffecT” Kosman
    Oct 6, 2025
    1.0
    Walked in and stood there for 10 minutes with no greetings no we will be right with you. Customer service is horrible everywhere no wso Ill take my business somewhere else that appreciates it.
  • KR
    Kiara Roman
    Oct 6, 2025
    5.0
    I am very frequent and they are really always very friendly and skilled when it comes to helping.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1536 in Winter Park provide?

The UPS Store #1536 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.