Brand Certified
The UPS Store
4.2(151 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
5415 Lake Howell Rd, Winter Park, FL
32792, United States
Certified by The UPS Store • Mar 01, 2026
(407) 678-0816
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/fl/winter-park/5415-lake-howell-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0151 in Winter Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Lake Howell Plaza.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.2
151 reviews
5 stars
118
4 stars
3
3 stars0
2 stars
5
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individual employees like Beth and Joel for their exceptional service.
Operational Issues
Several reviews noted problems with the store's opening hours, including late openings and early closures, leading to customer frustration.
Staffing Concerns
Customers expressed dissatisfaction with understaffing, resulting in long wait times and slow service, especially during busy periods.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with unhelpful or rude staff, indicating inconsistency in service quality.
Store Condition
A few reviews mentioned cleanliness issues within the store, suggesting a need for better maintenance.
- JCJohn ComunaleFeb 2, 20265.0World-class service from Ender and Anthony. Right at the end of the shipping window, with 10+ packages moving at once, they stayed focused, organized, and calm under pressure. No shortcuts, no dropped balls — just execution. Labels were correct, packages were handled properly, and everything went out cleanly despite the volume and timing. This is the kind of effort that actually keeps operations running when it matters most. Huge credit to both of them for stepping up and delivering at a high level when it counted.
- TJTiffany JonesJan 21, 20265.0I've been going to this UPS for a few years and drive out of my way to go to it over others. I send many packages for my company through here as well as personal packages. I've had great experiences with the staff and under the current owners in particular have loved working with Beth who is always hardworking, kind and helpful. She goes above and beyond to keep the business running smoothly while she's there and I'm always happy when I arrive if I see her working because I know it will be a good experience. It means a lot when going about your day to have a friendly face that you know will be making your job or errand easier.
- JDJanis DelaneyJan 6, 20265.0Convenient, fast, mostly friendly =)
- P5PNK 5Dec 22, 20251.0815 AM on Monday, December 22 and they are not open. No answer. BOO.
- TTTanNov 11, 20255.0Staff was helpful and informative. Will revisit this location.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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