Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0151 in Winter Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Lake Howell Plaza.
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
146 reviews
5 stars
114
4 stars
3
3 stars0
2 stars
5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising staff like Beth and Joel for their helpfulness, while others report rudeness and unprofessional behavior from certain employees.
Staffing Issues
Many reviews highlight understaffing and slow service, with customers frequently experiencing long wait times and frustration over the lack of timely assistance.
Store Cleanliness
Several customers noted that the store was not clean, with reports of dirty conditions and a lack of attention to maintaining a tidy environment.
Operational Hours
Customers expressed dissatisfaction with the store's inconsistent opening times, often finding it opened late or closed early, leading to inconvenience.
Mixed Experiences
While some customers have had positive experiences and recommend the store, others have had negative interactions that deter them from returning.
- TTTanNov 11, 20255.0Staff was helpful and informative. Will revisit this location.
- MPMeigan PutnamNov 4, 20255.0The staff are amazing! Courteous, helpful, patient, kind!!
- BZBonnie ZhaoOct 28, 20251.0I was here to drop off a Trashie clothes recycling bag. I recognize that it’s Trashie.io’s fault for not emphasizing the need to print out the label first. However, the staff here is incredibly slow and needs training. There were three staff associates, and one guy was exceptionally clueless as he was asking another employee how to work on different things including the process of dealing with my print-out and drop-off. Slowing multiple workstreams down. The 5 min task became a 20 min wait. Anyway. I won’t do trashie again, and I’d avoid this location if i were ever in a hurry.
- JLJ. LOct 23, 20251.0Terrible at opening on time. They have opened for 2 days in a row past the 8am start time, leaving customers to find other ways to ship packages and deal with postal needs. Do not come here at 8am as business hours states, no one will be there and there is no professional accountability held by Management!
- JOJuan OjedaOct 16, 20251.0Avoid this UPS store. They refused to accept my Amazon pre-labeled return, previously delivered to my house by UPS, because they said it's too heavy. Not using this store ever again. Very rude and unprofessional staff.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Winter Park offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store in Winter Park?
Monday to Friday, 8:00 AM to 6:30 PM; Saturday, 9:00 AM to 3:30 PM; Sunday, 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store in Winter Park open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store accept credit card payments?
Yes, they accept American Express, Discover, Mastercard, Visa, and mobile payments like Apple Pay, Android Pay, and Samsung Pay, as well as cash and checks.
Where is The UPS Store located in Winter Park?
It is located at 5415 Lake Howell Rd, Winter Park, FL 32792, inside the Lake Howell Plaza.
Can I get professional printing services at The UPS Store?
Yes, The UPS Store provides professional printing and document finishing services.
How can I contact The UPS Store in Winter Park?
You can reach them by phone at +1 407-678-0816 or by email at store0151@theupsstore.com.
Are there shredding services near The UPS Store in Winter Park?
Yes, Shred Nations, a shredding and professional service provider, is located nearby for additional shredding needs.
What nearby places can I visit after getting services at The UPS Store in Winter Park?
You could visit nearby local spots like Boardwalk Pizza for a meal, Asia Kitchen for Asian cuisine, or Appleblossom Florist and Gifts for flowers and gifts.
Is there a travel agency close to The UPS Store in Winter Park?
Yes, JD&H Travels and Cruise & Vacation Depot are nearby travel agencies you can visit for travel planning.