Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0151 in Winter Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Lake Howell Plaza.
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
148 reviews
5 stars
115
4 stars
3
3 stars0
2 stars
5
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior, particularly regarding package handling and returns.
Staff Training
Multiple reviews indicated that staff members are often untrained or lack knowledge about procedures, leading to slow service and customer frustration.
Operational Issues
Customers frequently complained about the store not opening on time and being understaffed, resulting in long wait times and poor service experiences.
Positive Experiences
Despite the negative feedback, many customers highlighted positive interactions with specific staff members, particularly Beth and Joel, who provided exceptional service.
Store Cleanliness
Several reviews mentioned that the store was not clean, with dirty conditions noted during visits.
- JDJanis Delaney6 days ago5.0Convenient, fast, mostly friendly =)
- P5PNK 5Dec 22, 20251.0815 AM on Monday, December 22 and they are not open. No answer. BOO.
- TTTanNov 11, 20255.0Staff was helpful and informative. Will revisit this location.
- MPMeigan PutnamNov 4, 20255.0The staff are amazing! Courteous, helpful, patient, kind!!
- BZBonnie ZhaoOct 28, 20251.0I was here to drop off a Trashie clothes recycling bag. I recognize that it’s Trashie.io’s fault for not emphasizing the need to print out the label first. However, the staff here is incredibly slow and needs training. There were three staff associates, and one guy was exceptionally clueless as he was asking another employee how to work on different things including the process of dealing with my print-out and drop-off. Slowing multiple workstreams down. The 5 min task became a 20 min wait. Anyway. I won’t do trashie again, and I’d avoid this location if i were ever in a hurry.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Winter Park offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store in Winter Park?
Monday to Friday, 8:00 AM to 6:30 PM; Saturday, 9:00 AM to 3:30 PM; Sunday, 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store in Winter Park open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store accept credit card payments?
Yes, they accept American Express, Discover, Mastercard, Visa, and mobile payments like Apple Pay, Android Pay, and Samsung Pay, as well as cash and checks.
Where is The UPS Store located in Winter Park?
It is located at 5415 Lake Howell Rd, Winter Park, FL 32792, inside the Lake Howell Plaza.
Can I get professional printing services at The UPS Store?
Yes, The UPS Store provides professional printing and document finishing services.
How can I contact The UPS Store in Winter Park?
You can reach them by phone at +1 407-678-0816 or by email at store0151@theupsstore.com.
Are there shredding services near The UPS Store in Winter Park?
Yes, Shred Nations, a shredding and professional service provider, is located nearby for additional shredding needs.
What nearby places can I visit after getting services at The UPS Store in Winter Park?
You could visit nearby local spots like Boardwalk Pizza for a meal, Asia Kitchen for Asian cuisine, or Appleblossom Florist and Gifts for flowers and gifts.
Is there a travel agency close to The UPS Store in Winter Park?
Yes, JD&H Travels and Cruise & Vacation Depot are nearby travel agencies you can visit for travel planning.