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Visit your local Post Office™ at 1401 1st St N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
When ever I'm there the people are very kind, professional and seem to go out of their way to help you. I will continue to make them my number one choice for postal service.
IM
ive mart
Dec 16, 2025
1.0
All packages arrived destroyed and clearly searched I paid $187 send and ensure packages each one arrived worse then the one before and the one that was totally open the first picture was left open at the office where I live this package was supposed to arrive at my door I am so hurt and upset I have not searched it yet for missing items that was disgusting and it has unfortunately become the norm when receiving packages at my home I am still waiting for one more package that should have arrived yesterday not sure what could be done can someone please direct me to an actual site where I can follow up when I tried to do so with my USPS experience it wants the information of the post office where I mailed it from that is not the offending post office. Not sure how to start a new review but here we are three days later and I am receiving a notice that my last package was placed in the parcel Locker I went down open my mailbox there is no key no package this Florence Villa is outrageous our mail lady is gracious she's fantastic but the ups that brings the packages and priority mail letters is a whole other experience on my last try I received the key with no number box I had to try every parcel Locker to see where it might fit the key was slightly damaged I'm so tired of paying good money and not getting my stuff
AF
Alicia FL
Dec 14, 2025
1.0
Very poor service – Florence Villa Post Office (Winter Haven)
I’ve had ongoing issues with this post office. My packages have been returned multiple times claiming the address could not be found, even though the address is correct.
The service is unprofessional and inefficient, and there is no real effort to fix the problem. This location causes nothing but delays and frustration.
They should close this office and keep only the main Winter Haven post office, which provides much better service. I do not recommend it.
JP
Jennifer Petruska
Mar 25, 2024
1.0
Had all my mail forwarded from out of state. Somehow it gets all the way here to winter Haven and gets lost said it was out for delivery but never got scanned as delivered ?! He said he would call me. It's already been reported lost / stolen .... Very disappointed! And will be filing a claim
FC
Frank Ciliberto
Feb 17, 2018
2.0
It is better to purchase package postage online, because the clerks in this branch always over charge for this service and are rude when it is brought to their attention about the available lower prices online
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service location at 1401 1st St N?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I submit a first-time passport application at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices offering passport services require scheduling an appointment through the online scheduler, though limited passport walk-in hours may be available at select locations.
Are passport photos available at this USPS location?
Yes, passport photo services are available, but you need to make an appointment using the online scheduler.
What are the operating hours of the United States Postal Service at 1401 1st St N?
The Post Office is open Monday to Friday from 9:00 AM to 4:30 PM and closed on Saturdays and Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; however, access hours can vary. Please check with this local Post Office for exact lobby hours.
What are some nearby places I can visit before or after my trip to the Post Office at 1401 1st St N?
Nearby you will find the Florence Villa Post Office, Chile Verde (a Latin American restaurant), Winter Haven Police Department, Farm Fresh Market grocery store, and several beauty salons like Phenomenal Hair Braiding & Styling Studio.
How can visiting local places like Farm Fresh Market or Chile Verde enhance my visit to the USPS at 1401 1st St N?
You can conveniently combine your postal errands with grocery shopping at Farm Fresh Market or enjoy a meal at Chile Verde nearby, making your trip more efficient and enjoyable.
If I need community or government services near the USPS at 1401 1st St N, where should I go?
The Florence Villa Post Office and Winter Haven Police Department are close by, providing additional federal and local government services you might need.