The UPS Store

3.7
142 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2170 in Winter Haven offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Legoland/ Publix Shopping Center On Sr 540.

Details

  • DeliveryNot available

Location

The UPS Store
6039 Cypress Gardens Blvd, Winter Haven, FL
33884, United States

Hours

Reviews

3.7
142 reviews
5 stars
88
4 stars
4
3 stars
4
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, many customers praised the staff for being friendly, helpful, and efficient, although there were notable complaints about rudeness and unprofessional behavior from some employees.

Efficiency

Most reviews highlighted the quick service and minimal wait times, with many customers appreciating the fast processing even during busy periods.

Mixed Experiences

While many customers had positive experiences, there were significant complaints regarding poor service, especially related to specific incidents of rudeness and unhelpfulness.

Store Management

Several reviews pointed out issues with management, including inconsistent store hours and lack of responsiveness to customer inquiries.

Pricing Concerns

Customers expressed dissatisfaction with high service fees for printing and packaging, feeling that costs were excessive compared to other locations.
  • DF
    Dorr Family
    5 days ago
    5.0
    I had to have a batch of 500 European Nightcrawler’s sent next day air. The people in this store went out of their way to assist me in accomplishing this task. The recipient was thrilled. They received them earlier than expected and in excellent condition. Thank you to everyone at the store. I am always greeted with smiles and a warm welcome. Keep it up, it’s hard to find stores like this anymore.
  • DK
    deepak kumar
    Dec 6, 2025
    5.0
    Very efficient staff . No wait time. Out of the box service
  • TW
    The Waltons
    Dec 3, 2025
    5.0
    I have always had a great experience at this UPS store. The employees are very knowledgeable, friendly and well-able to take care of all varieties of shipping needs. I highly recommend this location.
  • WS
    Wendy Suso
    Nov 12, 2025
    5.0
    We dealt with Jordan at the store today! He is a superstar!!! Truly more than willing to work with us and came up with best options for us!!! Would go there again because of him!!
  • DW
    Donna Warner
    Nov 7, 2025
    5.0
    Every time I go it’s a good experience. I’m 81 and send things to my children out of state,,, they help with carrying my packages from my van to inside. Love ❤️ them,,👍🌴

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Winter Haven?

The UPS Store in Winter Haven is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours may vary.