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The UPS Store

3.7
(144 reviews)

Business Details

(863) 325-8254

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2170 in Winter Haven offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Legoland/ Publix Shopping Center On Sr 540.

Details

  • DeliveryNot available

Location

The UPS Store
6039 Cypress Gardens Blvd, Winter Haven, FL
33884, United States

Hours

Reviews

3.7
144 reviews
5 stars
90
4 stars
4
3 stars
4
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, although there were some reports of poor service and unprofessional behavior.

Efficiency

Many reviews highlighted the quick service and minimal wait times, with customers often able to complete their transactions swiftly.

Mixed Experiences

While many customers had positive experiences, there were notable complaints regarding specific incidents of rudeness and unhelpfulness from staff.

Store Operations

Customers expressed frustration over inconsistent store hours and issues with service availability, particularly regarding notary services and package handling.

Pricing Concerns

Some customers felt that the pricing for services, especially printing and packing, was excessive compared to other locations.
  • NO
    Nancy Ortiz
    Jan 21, 2026
    5.0
    It was my first time returning some items through UPS and it was the smoothest interaction. I was shocked how fast I was in and out. The employee was very nice and helpful. I told her I’ve never done a return through ups before and she was so patient about it and helped me through the process with no hesitation.
  • NT
    Norma Thrift
    Jan 20, 2026
    5.0
    Very efficient, knowledgeable, and helpful. She was probably the best employee of anywhere I've seen in a long time.
  • DF
    Dorr Family
    Jan 6, 2026
    5.0
    I had to have a batch of 500 European Nightcrawler’s sent next day air. The people in this store went out of their way to assist me in accomplishing this task. The recipient was thrilled. They received them earlier than expected and in excellent condition. Thank you to everyone at the store. I am always greeted with smiles and a warm welcome. Keep it up, it’s hard to find stores like this anymore.
  • DK
    deepak kumar
    Dec 6, 2025
    5.0
    Very efficient staff . No wait time. Out of the box service
  • TW
    The Waltons
    Dec 3, 2025
    5.0
    I have always had a great experience at this UPS store. The employees are very knowledgeable, friendly and well-able to take care of all varieties of shipping needs. I highly recommend this location.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Winter Haven?

The UPS Store in Winter Haven is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours may vary.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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