The UPS Store

4.1
148 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7293 in Winter Garden offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Flamingo Crossing.

Details

  • DeliveryNot available

Location

The UPS Store
153 Sugar Belle Dr, Winter Garden, FL
34787, United States

Hours

Reviews

4.1
148 reviews
5 stars
109
4 stars
3
3 stars
2
2 stars
5
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees like Kavon and K'Amiri for their exceptional service.

Efficiency

Several reviews noted the quick and efficient service, with customers appreciating the fast processing of packages and minimal wait times.

Mixed Experiences

While many had positive interactions, there were notable complaints about rude staff and poor service, particularly regarding Amazon returns and management issues.

Store Environment

Customers frequently mentioned the store's cleanliness and organization, contributing to a pleasant shopping experience.

Self-Service Issues

Some customers expressed frustration with the push for self-service kiosks, feeling it detracted from personal service and convenience.
  • CS
    C S
    3 days ago
    1.0
    This location is really unprofessional, with lack of manners and play with people’s time. Awful.
  • BB
    babiesanders
    Dec 16, 2025
    5.0
    The team members here are amazing! I had so many packages to send before Christmas and they were so quick and kind, and didn’t make me feel rushed. They were so patient with me and friendly to the whole store and worked quickly to get to everyone’s packages!
  • HH
    Heidi Hansen
    Dec 16, 2025
    5.0
    Friendly people and competitive prices.
  • FI
    Frontline Florida Realty Inc
    Nov 30, 2025
    5.0
    Always helpful and pleasant service
  • IT
    Iman T
    Nov 5, 2025
    1.0
    Very disappointing service. I went to this UPS Store to drop off an Amazon return on the last day it was due. The employee told me their computer was down and sent me somewhere else to print a label. I drove to another UPS Store right after, and they took care of it in seconds — no issues at all. After seeing others had the same problem, I truly believe this location just doesn’t like doing Amazon returns. That’s not fair to customers and makes people lose trust in this store.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Winter Garden provide?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport photo services.