Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6827 in Winter Garden offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.7
299 reviews
5 stars
187
4 stars
8
3 stars
6
2 stars
10
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some employees like Chuck and Xavier receive praise for their friendliness and efficiency, others are reported to be rude and unhelpful.
Efficiency
Customers appreciate the quick service from some staff members, but many express frustration with long wait times and slow service during busy hours.
Service Quality
There are serious concerns about the handling of packages, with multiple reports of lost or mishandled items, leading to a lack of trust in the store's reliability.
Staff Attitude
Several reviews highlight a negative attitude from certain employees, particularly older male staff, which detracts from the overall customer experience.
Positive Experiences
Despite the negative feedback, many customers report positive experiences with specific staff members, indicating that there are capable and friendly employees at the location.
- XPXiara Pagán4 days ago5.0Above and beyond service. Patri was amazing, she followed up and made sure my last minute presentation was ready for pickup when they open. Can’t thank them enough.
- CCChristopherNov 17, 20251.0Staff is always rude, especially the older guy. He huffs and puffs nearly rolls his eyes when you drop off packages. Doesn’t even speak to you will say nothing and stare you down. Lines out to the street. Prepaid packages can’t wait 20 minutes for you to just take it from our hands. Everyone in the area complains about this location. The indian lady is nice and helpful. We avoid coming here whenever possible but it’s close and convenient but can’t figure out what the constant attitudes are for. My guess is the only reason people come back here is because it’s the only option in horizon west. But they seem completely to do their job and have any baseline level of professionalism or courtesy.
- JGJamie GlistaNov 15, 20251.0Horrible wait times at this location.
- JCJohn CNov 3, 20251.0Employees are always rude
- WBWilliam BromleyOct 7, 20251.0I ship UPS and USPS packages often and they’re the only UPS location in the area that doesn’t have a drop off bin for USPS packages. Instead, they make you wait in line to hand them the package and proceed to grunt, moan, and mumble about the package being USPS. If it is such a problem, why do you accept them? I have no issues at the other locations, just the store in Hamlin. And apparently they’ll only accept “small” USPS packages, which isn’t a problem at any other location. I’ll gladly take my business elsewhere, where I don’t feel like I’m an inconvenience for using their services.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #6827 in Winter Garden provide?
The UPS Store #6827 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #6827 located?
It is located at 14422 Shoreside Way, Ste 110, Winter Garden, FL 34787, USA.
What are the regular business hours for The UPS Store in Winter Garden?
Monday through Friday, it is open from 8:00 AM to 6:30 PM, and on Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays.
Is The UPS Store #6827 open on major holidays?
The store is closed on November 27, December 25 and 31, January 1, and January 19. It remains open with regular hours on November 11 and November 28.
What payment options are accepted at The UPS Store in Winter Garden?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store offer any special discounts or coupons?
Yes, you can save big with their special offers and coupons available on their website.
Can customers use free Wi-Fi at The UPS Store #6827?
Yes, free Wi-Fi is available for customers at the store.
Which nearby real estate service can customers visit before or after The UPS Store?
Customers can visit Premier Sotheby's International Realty, a nearby real estate agent and mortgage lender.
Are there any community service organizations near The UPS Store in Winter Garden?
Yes, Batey Rehab Project, a charity and community service organization, is located nearby.
What nearby service can help you with document shredding apart from The UPS Store?
Shred Nations, a business that offers shredding services and business management consulting, is located nearby.