United States Postal Service

3.3
141 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9300 Conroy Windermere Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9300 Conroy Windermere Rd, Windermere, FL
34786, United States

Hours

Reviews

3.3
141 reviews
5 stars
69
4 stars
8
3 stars
9
2 stars
5
1 star
50

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ken and Jasmine for their exceptional service.

Service Issues

Several reviews mentioned rude behavior from certain staff members, particularly Sharonda and Melanie, leading to negative experiences for customers.

Delivery Problems

Customers reported issues with mail delivery, including lost packages and poor handling by carriers, which contributed to dissatisfaction.

Phone Accessibility

Numerous complaints were made about the difficulty in reaching the post office by phone, with many stating calls go unanswered.

Cleanliness and Maintenance

Some reviews noted the need for cleanliness improvements and maintenance within the post office, including spider webs and general upkeep.
  • RR
    R
    1 day ago
    3.0
    It’s ok. With government employees it’s a roll of the dice on how their attitude will be. My experiences have been mediocre at best, but there could be room for improvement. I think it’s good that there’s surveys you can take, but I think it should always be done after rather than right there. Willie asked me to review right on the keypad in front of him which I didn’t, but it was awkward. It’s similar to places taking advantage of people’s good nature and politeness by asking them to tip in front of the workers for just picking up their food at the counter. If it’s not tipping, it’s positive reviews. Anyway, hopefully the experiences will be better and they’ll find ways to be accountable while getting honest feedback from customers.
  • RD
    Rubinson Dorcé
    Dec 20, 2025
    5.0
    It the best USPS in greater Orlando.
  • MT
    Martin Thomas
    Dec 16, 2025
    5.0
    Fantastic helpful and friendly staff, particularly Blake on the front desk
  • FS
    Fanstik US Store
    Sep 6, 2025
    5.0
    They always serve you in a friendly manner..!
  • JK
    Jonny K
    Aug 19, 2025
    5.0
    Best post office in town. It’s a shame I moved because this one was my favorite

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.