The UPS Store

3.5
141 reviews
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Business Details

6526 Old Brick Road, Windermere, FL
34786, United States
(407) 612-5600
https://locations.theupsstore.com/fl/windermere/6526-old-brick-road
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6657 in Windermere offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
6526 Old Brick Road, Windermere, FL
34786, United States

Hours

Reviews

3.5
141 reviews
5 stars
84
4 stars
2
3 stars
5
2 stars
4
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who went above and beyond.

Pricing Issues

Several reviews highlighted concerns about high prices for services, including printing and shipping, with some customers feeling overcharged.

Store Conditions

Feedback indicated that the store could benefit from improvements, including cleanliness and organization, with some customers noting unpleasant odors.

Long Wait Times

Customers frequently reported long wait times and understaffing, leading to frustration during busy periods.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude staff and poor service from specific employees.
  • RG
    Ranga G
    Nov 6, 2025
    1.0
    My wife has the worst experience at this store. She runs a small business and this has been her go to store for years. Recently she had shipped an old iPhone where she was told the shipment cost will be 232$. She repeatedly asked why is it so expensive and what’s the price for 2day shipping. All she was told was that iPhones are expensive and that’s where the price came from, she proceeded with the shipment. Next day came to know that shipment was sent overnight and when she went back to ask why is it so. She was told it was due to the insurance she paid for previous day and she was clueless that word insurance was never mentioned and shipment was overnighted using NDA saver. I would never agree on forcing the customers to pay for service which is not what they need. Representative name Monish.
  • PA
    Phillip AlAqhash
    Oct 15, 2025
    1.0
    $3.41 to print one black and white piece of paper. I’m not joking.
  • NC
    Nihon Cars
    Sep 17, 2025
    2.0
    I get no joy from saying this, but somebody in charge needs to know, I went in there a couple weeks ago and the entire store smelled strongly of body odor. No one else was there other than the two guys working, and when I entered the smell hit me immediately. There’s no way it can be blamed on a customer just passing through. It took hours for that small to build up. There is an outside possibility that it was some kind of food smell, but it smelled like BO to me. That said, the service was otherwise adequate.
  • AH
    Andres Hoyos
    Sep 4, 2025
    5.0
    Great service at this location
  • MF
    Matt Freeman
    Sep 3, 2025
    3.0
    Eventually sent my item correctly, however are very keen to take your items prior to completed sale and reluctant to maintain adequate price transparency. Good for the location with moderate pricing!
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6657 in Windermere offer?

The UPS Store #6657 offers packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, computer access, and passport/photo ID services.