The UPS Store

4.2
316 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4875 in Wilton Manors offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Oakland Park Mall.

Details

  • DeliveryNot available

Location

The UPS Store
300 E Oakland Park Blvd, Wilton Manors, FL
33334, United States

Hours

Reviews

4.2
316 reviews
5 stars
250
4 stars
4
3 stars
0
2 stars
5
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for their friendliness, professionalism, and efficiency, with particular mentions of Jailene, Diego, and Abraham for their exceptional service.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about poor service from certain staff members and issues with customer support.

Efficiency

Customers frequently noted the quick and efficient service provided at this location, making their visits smooth and hassle-free.

Staff Recognition

Several employees, especially Jailene and Diego, received specific commendations for their helpfulness and dedication to customer satisfaction.
  • LW
    Lauren Williams
    Dec 31, 2025
    1.0
    The staff today were super dismissive and rude. Opposed to telling people the store was closed early for the holiday I watched them just stare at people and kinda shoo them away. This was hard to watch and I wouldn’t recommend anyone going to this location if you’re looking to be treated like a human.
  • SS
    Stacy
    Dec 30, 2025
    1.0
    By far, one of the worst UPS locations I’ve ever been to Horrible unfriendly service it’s after Christmas people want to return stuff which should be a very simple transaction. Most people have labels or you just scanned the QR code and boom you’re on your way, but this store makes actually no effort whatsoever to accommodate people you stand in a confusing line you don’t know if you’re on one lane or the other lane you don’t know who’s first who’s next they don’t address customers they don’t say we’ll be with you or anybody have a drop off. You could just leave it at the counter. They don’t say anything. What a horrible horrible location if you want a good UPS store you gotta go to Northridge.
  • JR
    Jaques Ross
    Dec 1, 2025
    1.0
    Needy( Hispanic long black hair girl that refuses to spell her name)did not pay attention to me the first 2 time I get in the store with packages...was too busy to watch her phone...she shouldwork with a mop instead of people...not the right person for the job....
  • TT
    Trinity
    Oct 24, 2025
    5.0
    Staff is always lovely here, quick service too 🥰
  • KT
    Kevin Thomas
    Oct 13, 2025
    1.0
    I had this store packsge up two items and when generating the shipping label I was given the wrong information resulting in a 4k surcharge. Ive been trying to reach someone in charge to discuss this matter for a month now via email and phone and there is nevet a manager available and no response to numerous emails asking for assistance. There is no customer service whatsoever. The employee was put off by having to do this to start and I sent an email before this issue voicing my concern over this being handled propely due to my experience to that point. This situation is far worse than I would ever anticipated.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Wilton Manors offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.