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Visit your local Post Office™ at 316 Shopping Center Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
316 Shopping Center Dr, Wildwood, FL
34785, United States
Hours
Reviews
2.6
87 reviews
5 stars
27
4 stars
8
3 stars0
2 stars
5
1 star
47
- DCDenise CeyyDec 24, 20251.0⭐ If zero stars were an option, I would select it without hesitation. The Wildwood Post Office is, without question, the most poorly run postal facility I have ever encountered. The location itself is inadequate—cramped, outdated, and wholly unfit to serve the volume of customers who rely on it, particularly elderly residents. What is most troubling, however, is the conduct of the staff. On more than one occasion, I witnessed employees—specifically female clerks—speaking to customers, including elderly individuals, in a rude, dismissive, and openly hostile manner. At one point, an employee yelled at elderly patrons to “shut the door” while a line of customers stood waiting. This behavior was unprofessional, unnecessary, and frankly unacceptable in any public service environment. Operationally, the office is equally inept. We were required to return multiple times for a simple change-of-address request and asked to present identification repeatedly, despite already having complied. Even after doing everything requested, our mail has been mishandled repeatedly—sent back, misdirected, and intermixed with other people’s mail. We continue to receive mail that does not belong to us, while our own has failed to arrive on multiple occasions. Most concerning of all is that no one appears to listen or take responsibility. Complaints are ignored, issues persist, and there is no sense of accountability whatsoever. This post office reflects a complete failure of customer service, management, and basic respect for the public—especially the elderly population it is supposed to serve. I strongly caution anyone who has alternatives to avoid this location if at all possible.
- SMS MDec 23, 20255.0The Villages Post Office provides consistently friendly and efficient service. The staff are helpful, patient, and always willing to go the extra mile to make sure everything is handled correctly. Even during busy times, the lines move quickly and the atmosphere remains welcoming. It’s clear they take pride in serving the community, and it really shows. A dependable and pleasant place to take care of all mailing needs.
- DTdiane thompsonDec 20, 20252.0I arrived 15 minutes before closing and was told to leave because they're not accepting any more people. Website doesn't say anything about hours being different today.
- JSJulia ShapovalovaDec 17, 20251.0Insanely unpleasant atmosphere, lady at the counter was rude to everyone that she serviced just all around not a place I’d ever want to go back to 🤷♀️
- GAGeneral Email AccountDec 12, 20254.0Nice to have a post office in this area, even if the shopping center is kind of run down.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 316 Shopping Center Dr?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and many locations also take passport photos. Be sure to complete and print your application form before your visit.
Do I need an appointment for passport services at this location?
Most locations have set hours for passport services and require an appointment through the online scheduler. Limited walk-in hours may also be available at select locations.
What are the business hours of this Post Office on weekdays?
The Post Office is open Monday through Friday from 9:00 AM to 4:30 PM.
Is the Post Office open on Saturdays and Sundays?
Yes, it is open on Saturdays from 10:00 AM to 12:00 PM and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search availability and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at this location.
What is the cost of a small PO Box at this location?
PO Box prices vary by location. Check prices for this area by entering your ZIP code at https://www.usps.com/manage/po-boxes.htm.
Can I access my PO Box after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Contact this Post Office for exact lobby hours.
What nearby services can I visit along with the Post Office at 316 Shopping Center Dr?
Nearby you can find Dandy Doodle Dog Grooming for pet services, Renaissance Hearing Center for therapy, and Cricket Wireless Authorized Retailer for mobile needs, making it convenient to combine errands.
Are there shopping options close to the United States Postal Service in Wildwood?
Yes, Wildwood Shopping Center and Amish Yard furniture store are nearby, allowing you to shop before or after your visit to the Post Office.
Where can I find financial services near this Post Office?
Western Union for money transfers and Advance America for payday loans are close by, which might be helpful if you need financial services.