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The UPS Store #1977 in Westchase offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Plaza At W. Linebaugh And Countryway Blvd.
Many customers praised the staff, especially Selene and Raven, for their exceptional, friendly, and professional service.
Staff Attitude
While most reviews highlighted positive interactions, there were instances of unprofessional behavior from some employees, leading to negative experiences.
Efficiency
Customers frequently noted the quick and efficient service at this location, although some reported issues with wait times and service availability.
Packaging Care
Several reviews mentioned concerns about the handling and packaging of items, with some customers experiencing damage to their shipments.
Store Management
There were mixed reviews regarding store management, with some customers expressing dissatisfaction with policies and employee attitudes.
MB
May B
1 day ago
5.0
Very friendly and accommodating staff, fast service. Thank you Jayden and Carson
WG
WC Green
Jan 28, 2026
1.0
Watch your Amazon accounts when returning you items to this store they are changing your FREE drop off to a pickup service and charging your return $6.99 for return. They did this to 2 returns we made in January. Either they have inept employees or are committing outright fraud. Amazon confirmed this was charged at the drop off location.
MA
Megan Allen
Jan 13, 2026
5.0
Randall went above and beyond to help me with a return that needed to go through USPS. From taping my folder closed to giving me a holder for my label, he made sure everything was secure and ready to go. What could have been a confusing or frustrating errand became quick and easy because of his kindness and attention to detail. Truly exceptional customer service - thank you, Randall!
RG
Rebecca Giese
Jan 12, 2026
5.0
The UPS Store in Westchase is the only one I will use. From the moment you walk in, the staff welcomes and acknowledges every customer. Selene is especially helpful, professional, and knowledgeable. She goes above and beyond to make sure everything is done correctly and that customers are taken care of. You can tell she truly cares about providing great service. I have shipped several different things for my business and great care is always taken with packaging and labeling. I am in there frequently with packages to return or exchange. We are really very fortunate to have such an amazing, efficient team in our community UPS location!
CT
cullen turner
Jan 7, 2026
5.0
This UPS Store is a true gem. Every single visit, the staff (especially Selene) is friendly, professional, and genuinely helpful — the kind of place where you feel taken care of the moment you walk in.
They handle everything with care and efficiency, whether it’s shipping, printing, or packaging something important. What really sets them apart is their attitude — patient, knowledgeable, and always willing to go the extra mile to make sure things are done right.
In a world where good customer service is becoming rare, this team consistently delivers excellence. We’re so fortunate to have such a reliable, well-run UPS Store in our community. Highly recommend without hesitation.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Westchase offer?
The UPS Store #1977 in Westchase provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the opening hours of The UPS Store in Westchase?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:30 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours may vary or the store may be closed.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store located in Westchase?
The UPS Store #1977 is located at 12191 W Linebaugh Ave, Publix Plaza at W. Linebaugh and Countryway Blvd, Westchase, FL 33626.
What payment methods are accepted at The UPS Store Westchase?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I find mailbox rental and notary services at The UPS Store Westchase?
Yes, mailbox rentals and notary services are available at The UPS Store #1977 in Westchase.
Are there any special offers available at The UPS Store Westchase?
Yes, customers can save with special offers and coupons available on their website.
How can I contact The UPS Store in Westchase?
You can reach them by phone at +1 813-891-1245 or email at store1977@theupsstore.com.
What nearby places are close to The UPS Store in Westchase that customers might visit?
Nearby places include Westchase's OCTOSQUAD (an appliance repair service), Go Do Good (an advertising and marketing agency), and LE Real Estate Group Inc. Customers can visit these businesses before or after their visit to The UPS Store.
How can nearby businesses like Go Do Good help customers of The UPS Store?
Go Do Good is a marketing and advertising agency nearby that can assist small business customers of The UPS Store with professional marketing services.
Are there any nearby services related to shredding and document management near The UPS Store Westchase?
Yes, Shred Nations, a shredding service and business management consultant, is located nearby and can complement the document shredding services offered by The UPS Store.
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