The UPS Store

4.0
216 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1977 in Westchase offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Plaza At W. Linebaugh And Countryway Blvd.

Details

  • DeliveryNot available

Location

The UPS Store
12191 W Linebaugh Ave, Westchase, FL
33626, United States

Hours

Reviews

4.0
216 reviews
5 stars
152
4 stars
8
3 stars
2
2 stars
3
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Selene received numerous commendations for her exceptional customer service, while other employees were noted for being rude or unhelpful.

Staff Performance

Feedback indicated inconsistency in staff performance, with some employees providing excellent service while others were described as unprofessional or dismissive.

Efficiency

Many customers appreciated the quick service and efficiency of the staff, although some reported long wait times and slow service during busy periods.

Packaging Care

Several reviews highlighted concerns about the handling and packaging of fragile items, leading to damage during shipping.

Store Policies

Customers expressed frustration with certain store policies, such as fees for tape and high shipping costs, which they felt were unreasonable.
  • YY
    Yesenia Yexson
    4 days ago
    5.0
    Selene was great. Provided me with excellent service answered all of my questions and concerns. Very knowledgeable!
  • BP
    B Perez
    Nov 12, 2025
    5.0
    Selene was wonderful. She had to do some searching for the large size paper and one that would work well for the 11 x 14 photo I wanted a reprint of. She didn’t give up and got me the results I needed. I was beyond excited for her efforts. Thanks to an employee who cares.
  • AG
    Amy Gionis
    Nov 11, 2025
    5.0
    Store 1977 on Linebaugh Avenue in Westchase helped me find my cat today due to the FAST service!!! I called right at opening time and within minutes, the associate had me emailing her the flyer I made on Word at home, and even called me back at home to make sure everything was the way I wanted it. She had 30 color flyers on cardstock ready for me to pick up within 30 minutes!! Amazing. I posted them all over my neighborhood, and within an hour someone saw one of them and at the same time saw my fur baby darting across the road. Because she’d seen that flyer, she immediately stopped and picked up my cat, called us and I had my girl back!!! Anyone who loves their pet can understand the gratitude I feel that i was able to get her back so quickly. Cannot thank the store associate enough! Friendly and compassionate!
  • BK
    B Kelly
    Nov 7, 2025
    5.0
    What to give a great thumbs up to Randall at the ups on linebaugh ave. He helped me get a shipment done that would have taken me hours to complete. No hassle just great service. He’s the best. Totally cool and stress free service. Appreciate him.
  • KY
    Kathy Yellets
    Oct 28, 2025
    5.0
    Outstanding Service from Selene at Our UPS Store Selene is absolutely wonderful — friendly, professional, and always willing to go the extra mile to help. Every time I visit the UPS Store, she greets me with a genuine smile and makes the whole process quick and effortless. Whether it’s shipping a package, printing documents, or helping with a return, she’s patient, efficient, and detail-oriented. It’s rare these days to find someone who truly cares about customer service, but Selene does. She makes every visit pleasant and personal, and she’s a big reason I continue to use this location for all my shipping needs. Thank you, Selene, for always providing top-notch service, you make a real difference!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Westchase offer?

The UPS Store #1977 in Westchase provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.