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United States Postal Service

2.2
(179 reviews)

Business Details

640 Clematis St, West Palm Beach, FL
33401, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 640 Clematis St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
640 Clematis St, West Palm Beach, FL
33401, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

2.2
179 reviews
5 stars
41
4 stars
12
3 stars
3
2 stars
7
1 star
116
  • MS
    Malissa Singleton
    2 days ago
    1.0
    This location is significantly understaffed.
  • RM
    Rafa M
    Mar 24, 2026
    1.0
    Whoever the loan cashier was yesterday in the afternoon of March 23, was your typical postal employee… Rude inconsiderate less than desirable at Customer Service and an outright inept employee. Instead of attempting to cater to the customers simple request i’ve advising me of the least expensive way to ship a small package, she took it upon herself to shove brown envelope in my face without saying many words, as if that was my solution. When I go to pay for set envelope and shipment, it turns out to be the same exact cost of an express mail envelope which the price of the envelope is included in the shipment. When I questioned why she would offer me something that at minimum cost the same to ship, she essentially agreed and showed no remorse or consideration. After I decide to ship instead with express because as the name states the items would arrive sooner rather than later, I then receive the unexpected surprise of now having to pay for brown envelope, which I never asked for on top of the cost of shipping, the items express. So in essence instead of thinking, I was going to pay less for shipping the item I ended up paying way more than expected. So essentially she rudely and the literately did the contrary to what I had asked her to do. I know it’s hard to imagine, but I have received better customer service at the DMV.
  • MT
    Mike Tvee
    Mar 20, 2026
    1.0
    it's not a good post office, or even place of business. There is always a long line and 1 person at their position, and 2 other people on break, wandering around, assisting much. An automated machine for stamps is needed etc...it would alleviate so much wasted time. I think this post office is around to make people dislike the post office in general. But I know better, there are better offices in downtown Boca, and even WPB by the PBSO Summit/Congress area. smh.
  • CC
    Cat Coule
    Mar 13, 2026
    1.0
    Avoid at all costs and pick another post office. Sadly one of the worst post offices. Used to be great but has gotten worse and worse over the last 10 years. Only 1 person working, long lines, you will literally spend less time going to a further post office than waiting in the line.
  • PP
    Pitt Lyrical (Pitt)
    Mar 9, 2026
    5.0
    People need to calm down this post office is a very pleasant place to visit due to the beautiful customer service they provide even though it may have been crazy due to short staff two out of five times I’ve been there they move pretty swiftly and do their best you can’t just say HIRE MORE PEOPLE well u go help they are already stressed more than likely why make it worse by being rude and just overall MEAN

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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