Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3200 Summit Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
560 reviews
5 stars
136
4 stars
20
3 stars
18
2 stars
15
1 star
371
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with employees often described as rude, dismissive, and unhelpful.
Employee Attitude
Many customers reported negative experiences with staff attitudes, including instances of mockery and disrespect towards non-English speakers.
Service Efficiency
Customers frequently mentioned long wait times and inefficient service, with complaints about inadequate staffing during peak hours.
Mixed Experiences
While some customers praised specific employees for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction with the majority of staff.
MC
Maria Cabrera
3 days ago
1.0
There is a person in here (crystal).very bad customer service. She is angry and upset. She doesn't want to help customers.
SK
Stephanie Kimble
Feb 26, 2026
5.0
Absolutely phenomenal post office! I love all of the employees at this location they are so helpful and considerate. Kirk in the distribution center is amazing beyond words and all of the employees up front. I live far from this post office and go out of my way just to do business at this post office because of the employees!
YB
Yudsen Bello
Feb 20, 2026
1.0
The service of this office is extremely lousy. People serve customers in a rude, rude way. And I speak for the day I came here; not only me but most of those who passed by were treated with a bad attitude.
FC
francisco Crow
Feb 11, 2026
1.0
The worst customer service.
Just look at the bad reviews...
Everyone agrees that the place is not friendly
I tried to ask kindly if the teller could help me with the tracking number...
The receipt was blurry ...
She look at me like I was stupid...
So I ask again please help me..
She started to read it so fast...
I asked please slow down...
She didn't care and walk away...
The other teller didn't want to help aswell.
No people on the line was there. .
They just don't want to help.
They do the job by the hour...
Not real helping people.
Clerk #25 on Summit blvd west palm beach
Use other service like UPS or Fedex
KC
Keith Castle
Feb 7, 2026
4.0
This Post office is fine, just like the others. I got done what I needed to get done. Period. The complaints people leave on here is ridiculous. This is a federal service, not a restaurant. These people are dealing with federal regulations, and mail aaaaalllll day.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 3200 Summit Blvd?
This USPS location offers mailing and shipping services, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this USPS branch?
Yes, you can submit first-time passport applications here. Most locations also offer passport photo services.
Do I need an appointment for passport services at this USPS?
Yes, most passport services require an appointment via the online scheduler. Limited walk-in hours may be available at select locations.
What are the passport photo fees at this USPS?
The passport photo fee at USPS is $15.
Can I rent a PO Box online and how do I access it after hours?
You can search, reserve, and apply for PO Boxes online. Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary locally.
What are the operating hours of the USPS at 3200 Summit Blvd?
Open Monday to Friday from 8 AM to 9 PM, Saturday 9 AM to 7 PM, and closed on Sundays.
Are there other postal services nearby the USPS at this location?
Yes, there are several other post office locations nearby including "US Post Office" and another "United States Postal Service".
What dining options are near the USPS at 3200 Summit Blvd for customers before or after their visit?
Nearby restaurants include Burger King for fast food and Flor de Mirabal Cigars, which also offers Mexican food.
Are there any entertainment or cultural venues near this USPS location?
Yes, places like Bingo Magic Of West Palm Beach and The Delray Ballroom provide arts and entertainment opportunities nearby.
Are there convenient services such as gas stations or financial services nearby?
Yes, nearby services include Exxon & Mobil Stations for fuel and Western Union for financial services.
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