Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3200 Summit Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
3200 Summit Blvd, West Palm Beach, FL
33416, United States
Hours
Reviews
2.2
544 reviews
5 stars
130
4 stars
19
3 stars
18
2 stars
15
1 star
362
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted a consistent pattern of rude and unprofessional behavior from staff, with many customers feeling disrespected and dismissed.
Staffing Issues
Customers frequently noted a lack of sufficient staff, leading to long wait times and inadequate service during busy hours.
Discrimination Concerns
Several reviews mentioned instances of discriminatory behavior towards non-English speakers, contributing to a negative atmosphere.
Appointment Management
Many customers expressed frustration over canceled appointments, particularly for passport services, indicating poor management and communication.
Mixed Experiences
While some customers reported positive interactions with specific employees, these instances were overshadowed by the overall negative feedback regarding service quality.
- JJJa’el2 days ago5.0The Summit Blvd USPS is my absolute favorite post office. I drive far out of my way to come here. The staff is always smiling and friendly and professional, even at the end of their shift. Special shout out to CRYSTAL and SHAMONTE for making me laugh out loud every single time we meet, and for being consistently super sweet. … thank you both again!
- NONoemi Oyola4 days ago1.0Ive been to this post office maybe 3 times already customer service usually great. However Jorge is not want to be bothered. Very horrible customer service, if you having a bad day stay home.
- MDMaidelys DelgadoNov 12, 20251.0I’ve been hesitant to write this review, but after multiple bad experiences, it’s necessary. Thankfully, I’ve only had to visit this place a few times because I always try to avoid going in person. The customer service here is honestly the worst I’ve ever experienced. They do not help customers, and they treat people differently if they don’t speak perfect English or have an accent. They make customers feel uncomfortable and waste their time. Every visit has been worse than the last. At this point, even the self-service machine is more polite than the staff. It’s truly disappointing how poorly they treat the people who come here. I really hope management takes action, because the experience is consistently horrible.
- RRRebelOct 31, 20251.0If I could give zero stars I would. I went to this post office early this morning and witnessed something completely unacceptable. Two women who didn’t speak English very well were being openly mocked by the clerks behind the counter. Instead of helping them, they made rude comments loud enough for everyone in line to hear. What made it worse was that one of the employees (an older white man with gray hair) actually walked outside to record the two women on his phone, saying they “pissed him off.” Meanwhile, the line inside was getting longer and no one seemed concerned about doing their job or treating people with basic respect. This kind of unprofessional and discriminatory behavior should never happen anywhere, especially in a federal service office. I hope USPS management takes this seriously and addresses the staff’s behavior immediately.
- CCChristian Cabeza1120Oct 30, 20251.0I arrived at 8:55 PM with a box ready to ship internationally. I had all the required information prepared. Upon arrival, the staff — including a lady and an employee named Mario — informed me that they could not process the shipment because they close at 9:00 PM and that the international process would take around 10 minutes. I explained that I had been unable to come in for the past two weeks and made sure to arrive before closing. Despite this, they declined to assist. Their response felt insincere, and both employees made dismissive expressions as I was leaving. I would appreciate it if this situation could be reviewed, as I believe arriving before closing time should have allowed for me to be assisted. Where I work I am more than happy to assist a customer as long as they arrive before closing, especially for a “10 minute process.”
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 3200 Summit Blvd?
This USPS location offers mailing and shipping services, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this USPS branch?
Yes, you can submit first-time passport applications here. Most locations also offer passport photo services.
Do I need an appointment for passport services at this USPS?
Yes, most passport services require an appointment via the online scheduler. Limited walk-in hours may be available at select locations.
What are the passport photo fees at this USPS?
The passport photo fee at USPS is $15.
Can I rent a PO Box online and how do I access it after hours?
You can search, reserve, and apply for PO Boxes online. Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary locally.
What are the operating hours of the USPS at 3200 Summit Blvd?
Open Monday to Friday from 8 AM to 9 PM, Saturday 9 AM to 7 PM, and closed on Sundays.
Are there other postal services nearby the USPS at this location?
Yes, there are several other post office locations nearby including "US Post Office" and another "United States Postal Service".
What dining options are near the USPS at 3200 Summit Blvd for customers before or after their visit?
Nearby restaurants include Burger King for fast food and Flor de Mirabal Cigars, which also offers Mexican food.
Are there any entertainment or cultural venues near this USPS location?
Yes, places like Bingo Magic Of West Palm Beach and The Delray Ballroom provide arts and entertainment opportunities nearby.
Are there convenient services such as gas stations or financial services nearby?
Yes, nearby services include Exxon & Mobil Stations for fuel and Western Union for financial services.