Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3900 N Haverhill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
3900 N Haverhill Rd, West Palm Beach, FL
33417, United States
Hours
Reviews
2.1
296 reviews
5 stars
66
4 stars
10
3 stars4
2 stars
12
1 star
204
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers reported unprofessional and rude behavior from staff, with specific complaints about disrespectful attitudes and inappropriate comments.
Service Efficiency
Customers frequently mentioned long wait times and inadequate staffing, leading to frustration and delays in service.
Positive Experiences
Some employees, like Krystal and Robert, received praise for their exceptional customer service, highlighting the inconsistency in staff performance.
Passport Services
Numerous reviews indicated issues with passport appointment cancellations and poor handling of passport services, causing significant inconvenience to customers.
Facility Conditions
Several reviews noted unsanitary conditions and a lack of maintenance at the post office, contributing to a negative overall impression.
- WMWendy Morrill3 days ago5.0Everyone I encountered, and there were a few, were exceptional. Excellent service, polite, helpful, courteous, and kind. I was in and out in a matter of minutes. Could not ask for better service. Definitely will be the post office I use every time! Thank you all!!
- MMmadison myersNov 13, 20251.0One of the girls who sits at the front ( she was in the middle desk ) … horrible attitude she was yelling and cussing in the back saying “ and I hope the customers hear me” . I have never in my life seen something so unprofessional working for the gov.
- AFAngie Alexandra Arenas FlórezNov 5, 20251.0Horrible customer service. Waited 20 minutes in line even tho there were 3 people working, no one was in the counter. No one wanted to take care of the customers. And if that wasn’t enough, they wouldn’t give out a piece of tape without paying for the entire roll.
- NSNorris SwuartzOct 30, 20251.0you guys need to fire most of your staff, unprofessional and rude
- PCPretty COct 16, 20255.0I just want to give a huge shoutout to Krystal at the post office! She is always so sweet and genuinely goes above and beyond to help. Her communication is excellent, and she makes every visit such a pleasant experience. I really appreciate her kindness and professionalism—she truly makes a difference!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3900 N Haverhill Rd offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most can take passport photos. You must complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Appointments are generally required for passport services and can be scheduled online. Limited walk-in hours may be available at select locations.
What are the Post Office's hours of operation?
Monday to Friday, 8:30 AM to 5:00 PM. Saturday, 9:00 AM to 2:00 PM. Closed on Sundays.
Can I get a PO Box at this Post Office and how can I reserve one?
Yes, PO Boxes are available. You can search and reserve one online via the USPS website and complete the process in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for specific access times.
Where can I find nearby restaurants to visit before or after my Post Office visit?
Nearby restaurants include Happy Kitchen (Haitian/Caribbean), Casa Borinquen WPB, Thai Sushi Express, Pon Di River Jamaican Style BBQ, and Wicked Chef Catering, all offering various cuisines for a great meal.
Are there any beauty salons near the Post Office where I can relax?
Yes, nearby beauty salons include Couture Styles, Prettyful Lushes Nail Spa Bar, Renaissance Hair Care, and Inner Beaute Salon Suites and Spa for hair and spa services.
Is there a nearby location where I can transfer money other than the Post Office?
Western Union near the Post Office offers money transfer services, providing convenient alternatives for your financial transactions.
What is the best way to schedule an appointment online for Post Office services?
You can schedule appointments using the USPS online scheduler available on their website or at https://tools.usps.com/rcas.htm.