Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3900 N Haverhill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
3900 N Haverhill Rd, West Palm Beach, FL
33417, United States
Hours
Reviews
2.1
303 reviews
5 stars
70
4 stars
10
3 stars4
2 stars
12
1 star
207
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported unprofessional and rude behavior from staff, with several highlighting a lack of basic customer service skills.
Staffing Issues
Numerous reviews mentioned long wait times due to insufficient staffing, with only one employee often available to handle a large number of customers.
Mixed Experiences
While some customers praised individual employees for their helpfulness and professionalism, these positive experiences were overshadowed by widespread complaints about overall service quality.
Passport Services
There were multiple complaints about canceled passport appointments and poor handling of passport services, leading to frustration among customers.
Facility Conditions
Several reviews noted the poor condition of the facility, including cleanliness issues and malfunctioning equipment.
- RSRamon Ezequiel Romero SanchezDec 31, 20255.0Funciona bien. Los empleados amables, el servicio bueno
- APAdela PDec 30, 20255.0My preferred USPS post office in West Palm! The lines here are usually shorter than at other locations, and the staff are always friendly. They genuinely go out of their way to let you know about the most cost-effective or fastest shipping options.
- DWDavid WilcoxDec 16, 20251.0Absolute incompetence from the top down to its carriers to customer service who refuse to answer the phone ...absolutely stress fest and nightmare to deal with in any capacity. Don't even bother because you won't get anywhere. No one gives a damn there.
- DDDylanDec 13, 20251.0The people working desk are so performative and rude. Grow up when someone waits in the line for 20 mins and can write their address in 15 seconds you don’t have to ask them to step out of the line. Only go this location if you mail using Self Service.
- JJjaujiaDec 6, 20251.0No mindset of customer services at this location at all. On the other hand, the customer experience at UPS on 931 village blvd is amazing. The staff are friendly and polite to customers. They helped solve various kinds of customers’ problems when I was in line for service today.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3900 N Haverhill Rd offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most can take passport photos. You must complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Appointments are generally required for passport services and can be scheduled online. Limited walk-in hours may be available at select locations.
What are the Post Office's hours of operation?
Monday to Friday, 8:30 AM to 5:00 PM. Saturday, 9:00 AM to 2:00 PM. Closed on Sundays.
Can I get a PO Box at this Post Office and how can I reserve one?
Yes, PO Boxes are available. You can search and reserve one online via the USPS website and complete the process in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for specific access times.
Where can I find nearby restaurants to visit before or after my Post Office visit?
Nearby restaurants include Happy Kitchen (Haitian/Caribbean), Casa Borinquen WPB, Thai Sushi Express, Pon Di River Jamaican Style BBQ, and Wicked Chef Catering, all offering various cuisines for a great meal.
Are there any beauty salons near the Post Office where I can relax?
Yes, nearby beauty salons include Couture Styles, Prettyful Lushes Nail Spa Bar, Renaissance Hair Care, and Inner Beaute Salon Suites and Spa for hair and spa services.
Is there a nearby location where I can transfer money other than the Post Office?
Western Union near the Post Office offers money transfer services, providing convenient alternatives for your financial transactions.
What is the best way to schedule an appointment online for Post Office services?
You can schedule appointments using the USPS online scheduler available on their website or at https://tools.usps.com/rcas.htm.