Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 640 Clematis St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
640 Clematis St, West Palm Beach, FL
33401, United States
Hours
Reviews
2.2
171 reviews
5 stars
37
4 stars
12
3 stars
3
2 stars
7
1 star
112
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times due to understaffing, with only one or two clerks available during busy hours.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their professionalism and helpfulness, others were described as rude and unprofessional.
Passport Services
Many customers expressed frustration with the passport appointment process, citing frequent cancellations and lack of available staff.
Facility Conditions
The post office was described as dirty and poorly maintained, with complaints about the lack of supplies and overall neglect.
Package Handling
There were multiple reports of lost or stolen packages, leading to concerns about the reliability of the postal service at this location.
- APAl ProzesJan 4, 20261.0Slow service, patronizing attitude towards clients
- RHRachel HorvatJan 2, 20265.0Located and had my package delivered earlier to accommodate my travel schedule.
- AWAlonzie WigginsNov 6, 20251.0This is by far a horror house someone need to put the GODS BACK IN PLACE SO WE CAN GET BACK TO 🙏🏾 NORMAL OPERATION;A SENSE OF DECENCY,RESPECT,AND CARE OF THE WAY PEOPLE FEEL ABOUT THEIR VERY OWN!" WHEREFORE CAIN DEFENDANTS JUST DOWN RIGHT PLAN AND SIMPLY DON'T CARE;WITH THE "(HEY ITS BETTER THEM THEN ME ATTITUDE)!" AND THE COMPLAINTS YOU FILE AGAINST THE DEFENDANTS// BE HAPPILY HAND DELIVERED TO THE PEOPLE THAT YOU ARE SUING NEVER FOR YOUR EYES TO SEE AGAIN. WE NEED TO JUST DO AWAY WITH ALL UNITED STATES POSTAL SERVICES. THEIR ONLY THERE TO TAKE MONEY FROM ALREADY POOR PEOPLE!" A $100.00 FOR A PO BOX THAT CONTINUES TO GO UP EVERTIME ONE OF THEM HAVE A NEW BABY!" WE THE PEOPLE HAVE TO TAKE CARE OF THE FIRST 18YEARS OF THEIR LIFE🤔😒🤢😶🤥🧐
- SSSanth SathyaOct 15, 20251.0One of the least efficient post offices in the world! They have seven counters and one or two will have staff in them. You will see some workers running around in the background, but it’s usually one person serviced every 10 mins. Come here if you like waiting in long lines.
- CJclarissa julianOct 14, 20251.020 people deep in line and only ONE postal worker behind the counter! Why is it ALWAYS like this Mayor Keith!?! This place is also always a dump with no supplies ever in stock. Do better W.P.B.😡
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 640 Clematis St?
At 640 Clematis St, you can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services at this location?
Generally, yes. Most passport services require you to schedule an appointment online, though limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this USPS location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online and access it after hours at this location?
Yes, you can search for and reserve PO Boxes online and many USPS locations offer 24/7 lobby access to PO Boxes, though access hours may vary by location.
What are the operating hours for the United States Postal Service at 640 Clematis St?
The USPS location is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I get to the United States Postal Service at 640 Clematis St using local transportation?
While specific transit options are not listed, nearby places like Pier 1 Limo provide limo and airport shuttle services, which can help you get to the Post Office conveniently.
What nearby dining options can I explore before or after visiting the USPS at 640 Clematis St?
Nearby dining includes Ristorante Santucci, an Italian restaurant and wine bar, and Blue Mountain Coffee House, a coffee shop and fast food restaurant, perfect for a meal or coffee break.
Are there any nearby services that can complement my visit to the Post Office, like pet care or beauty salons?
Yes, nearby you can find AG Hair & Beauty Loft and La Vella Nails & Beauty Spa for beauty services, as well as Urban Design Studio which offers pet grooming services.
Does the area around 640 Clematis St have parking facilities for customers visiting the USPS?
Yes, the Clematis Parking Garage is nearby, providing convenient parking options for customers visiting the Post Office and surrounding businesses.