The UPS Store

4.1
235 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4369 in West Palm Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Riverbridge Center (Publix Plaza) Facing Jog Rd Between At&T And Pizza Hut.

Details

  • DeliveryNot available

Location

The UPS Store
6742 Forest Hill Blvd, West Palm Beach, FL
33413, United States

Hours

Reviews

4.1
235 reviews
5 stars
173
4 stars
7
3 stars
3
2 stars
4
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and attentive, with many customers highlighting specific employees for their exceptional service.

Efficiency

Customers appreciate the quick and efficient service, often noting minimal wait times and fast processing of requests.

Professionalism

While most reviews commend the professionalism of the staff, there are a few instances of unprofessional behavior that were highlighted, indicating inconsistency in service quality.

Location Convenience

The store's location is noted as convenient, making it a preferred choice for many customers.

Mixed Experiences

Some reviews reflect negative experiences related to specific incidents, such as issues with notarization and customer service, suggesting that while many have positive experiences, there are areas for improvement.
  • MM
    Mario
    1 day ago
    5.0
    Fast and and Effective service
  • CJ
    Cindy Jones
    2 days ago
    5.0
    Charki, Jackie and Milana are amazing! I went 2 weeks in a row for returns and printing. They are fast, efficient and if you qualify, will give you a AAA or AARP discount. You have to ask them for the discount. I have encountered other employees at this store. Everyone is very nice, friendly and very efficient. Many people use this store for their needs. If you go in and encounter a wait, no worries. The line quickly dwindles down. Please continue to go to this store. You will be very happy with their service!
  • KS
    Katherine Simmons
    6 days ago
    5.0
    I come here at least one to two times a week when needed. All of the team is amazing. They’re always so attentive to Customer Service very helpful and very knowledgeable. I receive a lot of help from Jakeyln. She is always so polite and helpful and attentive to making sure everything is done properly. It’s extremely helpful that she’s also bilingual. All in all her professionalism stands out! Your whole team is really amazing. You should be very proud of the stuff you have.
  • XX
    Xx Xx
    Jan 5, 2026
    1.0
    Came to return an item. I paid $5 for the shipping label from the company… The item was in a bag & taped closed, and they wanted me to purchase an additional bag or box from them for $2. No thank you. I already paid for the label. At that point, it’s already half the money I paid on the item for shipping.
  • GG
    Gabriela M. Gonzalez
    Dec 9, 2025
    5.0
    As a fellow UPS Store manager, I want to highlight how consistently amazing this location is! Their team is friendly, helpful, and willing to support us whenever we need it. Thank you for being such great neighbors in the UPS family, your professionalism and kindness truly make a difference!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store #4369 in West Palm Beach?

The UPS Store #4369 is open Monday to Friday from 8:00 AM to 7:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.