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Staples

3.9
(201 reviews)

Business Details

(561) 686-4054

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in West Palm Beach, FL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2029 Okeechobee Blvd, West Palm Beach, FL
33409, United States

Hours

Reviews

3.9
201 reviews
5 stars
128
4 stars
21
3 stars
6
2 stars
3
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the helpfulness and professionalism of staff members like Ashley, Carlos, and Kevin, there were also numerous complaints about poor service, particularly at the Amazon returns counter and during busy times.

Product Quality

Customers generally reported satisfaction with the quality of products, especially in printing services and office supplies, although there were isolated incidents of issues with orders.

Store Environment

The store was frequently described as clean, well-organized, and stocked with a good selection of items, contributing to a positive shopping experience.

Efficiency

Some customers experienced delays and inefficiencies, particularly with online order pickups and Amazon returns, indicating a need for better staffing and management during peak times.
  • SS
    Stephan
    1 day ago
    5.0
    Ashley and Kevin of West Palm Beach were as professional as can be. They took time and patience to assist me. I hope they get raises ASAP...
  • MR
    Michelle Russell
    5 days ago
    1.0
    I placed an online order at 9:30AM specifically because Staples advertised same-day pickup for orders placed before 12 PM. That was the entire reason I chose to order from this location. Around 12 PM, I called to check the status, and I was told they hadn’t even started working on my order yet. I was then told it should be ready before 6:30 PM, but the employee also said they wanted to be honest and that it might not even be finished until the next day because there was a queue. This is extremely frustrating and misleading. If same-day pickup is being advertised, orders placed within the stated timeframe should be prioritized and completed that same day. Customers rely on that promise when choosing where to spend their money. If same-day pickup cannot actually be guaranteed, it should not be advertised that way. Transparency matters, and false expectations waste customers’ time and trust. I almost canceled my order entirely because of this experience.
  • TM
    Tricia Montaque
    Feb 24, 2026
    1.0
    The employees where of no help. I asked for an item and she says it should be in one of the aisles and point toward 10 plus aisles.
  • JP
    Joseney Jean Pierre
    Feb 12, 2026
    1.0
    This store is disappointing. I truly don’t understand the nature of their employees.
  • CP
    Claudia Paul
    Feb 4, 2026
    5.0
    I use staples all the time for all my printing needs and office supplies and I’m never disappointed, their prices are always reasonable, their customer service are top tier and the products are always great.

Frequently Asked Questions About Staples

What services does Staples in West Palm Beach, FL offer?

Staples provides printing, shipping, technology, travel, recycling, direct mail, design services, passport photos, and Amazon pickup services.

What are the store hours for Staples in West Palm Beach?

The store is open Monday to Friday from 9 AM to 8 PM, Saturday from 10 AM to 7 PM, and Sunday from 11 AM to 18 PM.

Brand Certified Facts from Staples

This information is certified by Staples and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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