The UPS Store

3.5
268 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6269 in West Melbourne offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At The Front Of The Home Depot Shopping Center Between Meadowlane Ave And Bossieux Blvd.

Details

  • DeliveryNot available

Location

The UPS Store
2909 W New Haven Ave, West Melbourne, FL
32904, United States

Hours

Reviews

3.5
268 reviews
5 stars
157
4 stars
8
3 stars
3
2 stars
9
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting the service provided by Alex.

Efficiency

Customers frequently noted quick service and minimal wait times, making their experiences smooth and hassle-free.

Mixed Experiences

While many reviews were positive, some customers reported issues with package handling, unexpected charges, and inconsistent service.

Convenience

The store's location and services, including Amazon returns, were appreciated for their accessibility and ease of use.

Staff Knowledge

Customers found the staff to be knowledgeable and capable, assisting with various needs from shipping to notary services.
  • AK
    Alex Kaye
    Nov 10, 2025
    1.0
    Ripoff location... The clerk literally told me that they charge 2 inches extrа on every actual box dimension, Width 16" turns to 18", height/length 14" to 16"each etc...30$ shipping fee into 40+$... 😮
  • BA
    Brenda Ackerman
    Sep 5, 2025
    5.0
    The ups associate, Vern, was very helpful and assisted me with a very Big and awkward box that I had to ship back to my manufacture. Thank you
  • NN
    noodles725
    Sep 5, 2025
    5.0
    Quick, friendly, and helpful!
  • TW
    TJ Wessling
    Aug 23, 2025
    1.0
    Bad business, selective enforcement of storage. Sometimes you pay ten bucks sometimes nothing and sometimes they may just tell you it’s 70 dollars to hold a package for six days. Nothing is free I understand that, ten bucks is fair. Paid that for several months without a complaint even though FedEx is free and will hold tires. Listen to the other reviews, your reviews are terrible and do better business in the future
  • YS
    Your Own Strength
    Aug 21, 2025
    1.0
    Selectively enforces a policy of charging to hold packages. Never have I once paid 10 dollars per day for a package in receiving here for over a year. I showed up one day and an employee informs me there is a charge for it of ten dollars per day, of which the manager never charged me for. I raised this issue and the manager decided to side with the employee even though the manager has never once charged me ten dollars per day over a year. FedEx is free to hold packages from fedex. Not coming here again

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours for The UPS Store in West Melbourne?

The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.