Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2941 in Wesley Chapel offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Applebees.
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
170 reviews
5 stars
94
4 stars
8
3 stars2
2 stars
6
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the friendly and efficient staff, several reported rude interactions and unprofessional behavior from specific employees.
Efficiency
Most customers appreciated the quick service and efficiency, especially for Amazon returns, although some experienced delays and issues with package processing.
Pricing Issues
Numerous complaints were made about additional charges for services like taping boxes, which many customers found unreasonable and inconsistent with other UPS locations.
Store Conditions
Several reviews mentioned unpleasant odors in the store and issues with cleanliness, impacting the overall customer experience.
Management Concerns
There are recurring complaints about management's handling of customer issues, with some customers feeling dismissed or treated rudely by management staff.
- MAMaher Azem2 days ago1.0Worst staff
- SNSophia Nguyen4 days ago5.0This UPS store has professional, warm customer service. I’m pleased with my experience.
- KJKimberly Johnston4 days ago5.0Special THANK YOU to the store manager, Candy, for assisting me to find a lost package. She was so kind and helpful. She made it a priority to resolve the issue and get my package delivered as quickly as possible. Great customer service!
- MKMalek El kantarDec 10, 20255.0The customer service was respectful and friendly, and the service was fast.
- EKElizabeth KirchmeierDec 6, 20255.0Great people great convenience. Thank you all for working so hard to make sure we get our packages.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #2941 in Wesley Chapel offer?
The UPS Store #2941 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours of The UPS Store #2941?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #2941 open on public holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It maintains regular hours on November 11 and November 28.
Where is The UPS Store #2941 located?
It is located at 5450 Bruce B Downs Blvd, Wesley Chapel, FL 33544, next to Applebee's.
What payment options are accepted at The UPS Store #2941?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store #2941 in Wesley Chapel?
Yes, The UPS Store #2941 offers mailbox rental services for your mail and packages.
What nearby stores can I visit along with The UPS Store at 5450 Bruce B Downs Blvd?
Nearby you can visit Prime AVS (home security and electronics), Faux Fur and Friends (pet services and shelter), and CAEnterprises (advertising agency).
Are there any local dining options near The UPS Store #2941?
Yes, there is Applebee's next to The UPS Store and nearby restaurants like Papa Johns Pizza and Gonna China for pizza and Chinese cuisine.
Is there a shredding service close to The UPS Store #2941?
Yes, Shred Nations provides shredding services nearby, complementing The UPS Store's document shredding options.
How can nearby businesses like The UPS Store and CAEnterprises support small business owners?
The UPS Store offers shipping, printing, and mailbox services, while CAEnterprises provides advertising and public relations, together supporting various small business needs.