The UPS Store

3.5
172 reviews

Business Details

5450 Bruce B Downs Blvd, Wesley Chapel, FL
33544, United States
(813) 907-5450

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2941 in Wesley Chapel offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Applebees.

Details

  • DeliveryNot available

Location

The UPS Store
5450 Bruce B Downs Blvd, Wesley Chapel, FL
33544, United States

Hours

Reviews

3.5
172 reviews
5 stars
97
4 stars
8
3 stars
2
2 stars
6
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, several reviews highlighted instances of rudeness and unprofessional behavior from specific employees, particularly regarding interactions during notarization and package drop-offs.

Efficiency

Customers frequently noted the fast and efficient service, especially for Amazon returns, with many reporting quick processing times.

Store Policies

There were numerous complaints about the store's policy of charging for tape, which many customers found unreasonable and inconsistent with other UPS locations.

Management Issues

Several reviews pointed to poor management practices, including unhelpful responses to customer inquiries and a lack of accountability for staff behavior.

Cleanliness

Some customers reported unpleasant odors in the store, indicating a need for improved cleanliness.
  • CC
    Casey Collier
    Feb 2, 2026
    5.0
    This location is always ready to go and I know I’ll be taken care of when I come here! Special shout out to Maya for helping me with some complicated shipping stuff today! She was so patient and attentive.
  • WP
    Waina Philistin
    Feb 2, 2026
    5.0
    Quick service, customer service is great.
  • CM
    Claudia Módolo
    Jan 20, 2026
    5.0
    Excellent and fast service
  • SN
    Sophia Nguyen
    Jan 8, 2026
    5.0
    This UPS store has professional, warm customer service. I’m pleased with my experience.
  • KJ
    Kimberly Johnston
    Jan 8, 2026
    5.0
    Special THANK YOU to the store manager, Candy, for assisting me to find a lost package. She was so kind and helpful. She made it a priority to resolve the issue and get my package delivered as quickly as possible. Great customer service!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #2941 in Wesley Chapel offer?

The UPS Store #2941 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

What are the operating hours of The UPS Store #2941?

The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.

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