Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2941 in Wesley Chapel offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Applebees.
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
163 reviews
5 stars
89
4 stars
8
3 stars2
2 stars
6
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly, helpful, and professional, there were significant complaints about rudeness and unprofessional behavior from certain employees.
Efficiency
Several reviews highlighted the quick and efficient service, especially for Amazon returns, with many customers appreciating the speed of the process.
Management Issues
Multiple reviews pointed out problems with management, including poor handling of customer complaints and rude behavior from the manager, which negatively impacted customer experiences.
Pricing Concerns
Customers expressed frustration over additional charges for services like taping boxes, which they felt were unreasonable and not standard practice at other UPS locations.
Store Conditions
Some customers reported unpleasant conditions in the store, including bad odors and issues with cleanliness.
- LLlemNov 13, 20254.0Everyones disposition friendly, fast, courteous, convenient and easy to get along with. Never a line they process everyone timely so it's in thank you and bye.
- JKJesika KnightNov 13, 20255.0I use this location to make Amazon returns and everyone is always so friendly. It’s often busy but they work very efficiently.
- EPElizabeth PattersonNov 10, 20251.0I just went in to this location to drop off a labeled box for shipment. Upon entering the facility I observed 3 employees behind the counter. As I stood next up to be serviced, the older white man with glasses greeted me "hi" which I returned a "hi" to acknowledge him. Well, I guess that wasn't good enough since he thought it was professional of him to let me know once I came up to the counter that my "hi" wasn't enthusiastic enough for him since he went on to say, "let's try this again, hi." In my confusion, I'm looking at him like he's crazy because are you really engaging with a customer like this! I said hi to you! I didn't catch his name, but please let him know it's unacceptable to interact with customers in this manner. I extended a greeting to you, please do not make me feel like I owe you more. I could have been really rude to him about this, but I decided that it's not worth the energy. This is the closest UPS to my home, and if he ever interacts with me like that again he will not like my response next time! Do better!
- MBMaksim BukhavetsOct 3, 20255.0I truly appreciate the excellent service at this UPS Store. The staff here are always polite, attentive, and very professional. They take the time to assist with every detail and make the process easy and stress-free. It’s a pleasure to visit this location — highly recommend.
- M2Murph 2Sep 16, 20252.0Rude. Went to get something notarized and before I could even finish my sentence I was rudely told to “go stand over there at that table”. Won’t be back
Frequently Asked Questions About The UPS Store
What services does The UPS Store #2941 in Wesley Chapel offer?
The UPS Store #2941 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours of The UPS Store #2941?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #2941 open on public holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It maintains regular hours on November 11 and November 28.
Where is The UPS Store #2941 located?
It is located at 5450 Bruce B Downs Blvd, Wesley Chapel, FL 33544, next to Applebee's.
What payment options are accepted at The UPS Store #2941?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store #2941 in Wesley Chapel?
Yes, The UPS Store #2941 offers mailbox rental services for your mail and packages.
What nearby stores can I visit along with The UPS Store at 5450 Bruce B Downs Blvd?
Nearby you can visit Prime AVS (home security and electronics), Faux Fur and Friends (pet services and shelter), and CAEnterprises (advertising agency).
Are there any local dining options near The UPS Store #2941?
Yes, there is Applebee's next to The UPS Store and nearby restaurants like Papa Johns Pizza and Gonna China for pizza and Chinese cuisine.
Is there a shredding service close to The UPS Store #2941?
Yes, Shred Nations provides shredding services nearby, complementing The UPS Store's document shredding options.
How can nearby businesses like The UPS Store and CAEnterprises support small business owners?
The UPS Store offers shipping, printing, and mailbox services, while CAEnterprises provides advertising and public relations, together supporting various small business needs.