The UPS Store

4.5
133 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7666 in Wesley Chapel offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Location

The UPS Store
32789 Eiland Blvd, Wesley Chapel, FL
33545, United States

Hours

Reviews

4.5
133 reviews
5 stars
113
4 stars
5
3 stars
2
2 stars
0
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while many customers praise the staff for being friendly and helpful, there are several reports of rude and dismissive behavior from some employees.

Efficiency

Customers appreciate the quick service and minimal wait times, especially during busy periods, indicating a generally efficient operation.

Staff Knowledge

While many reviews highlight knowledgeable staff, there are instances where employees displayed a lack of understanding about services, leading to customer dissatisfaction.

Cleanliness

The store is frequently described as clean and well-organized, contributing positively to the overall customer experience.
  • RB
    Rodney Bueno
    1 day ago
    5.0
    Raquel and everyone in the store was friendly and super helpful! I’ll definitely coming back for printing and other services !
  • GP
    Gary Paraschak
    Jan 4, 2026
    4.0
    Most people that work here are knowledgeable and fast, but the price is for a box are ridiculous
  • JS
    Jyoti Srivastava
    Dec 19, 2025
    1.0
    When this place first opened, the service was excellent and the staff were kind and welcoming, which makes the recent decline even more disappointing. During my last two visits, the staff were rude and dismissive, making me feel like an inconvenience rather than a paying customer. On my most recent visit, I came in with several shipments and Amazon returns, all properly packed. I only needed a small piece of tape to seal one box. Instead of a simple, courteous response, the employee (Dylan, if I recall correctly) responded with unnecessary attitude and disrespect. This was the second time we experienced this behavior. My husband and I left feeling upset and humiliated and chose to walk away rather than escalate the situation. What should have been a quick errand turned into a very negative experience! Unfortunately, we won’t be returning.
  • QQ
    qey
    Dec 11, 2025
    5.0
    The staff here is so kind and attentive! Even while it was incredibly busy during the holidays, they were calm, collected and updated me as my paperwork was faxing. This is my favorite UPS to go to, they really treat you like family!
  • DL
    David Laraman
    Dec 2, 2025
    5.0
    The lady and gentlemen that work on Tuesday and Thursday at UPS store #7666 32789 Eiland Blvd. Wesley Chapel, do excellent pack job on my expensive animal sculptures ! They use bubble wrap foam and boxing box technique and these are made of marble compound and they never break. Yay. 😃

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Wesley Chapel provide?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.