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Brand Certified

United States Postal Service

2.5
(130 reviews)

Business Details

1551 US Highway 1, Vero Beach, FL
32960, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1551 US Highway 1 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1551 US Highway 1, Vero Beach, FL
32960, United States

Hours

Reviews

2.5
130 reviews
5 stars
36
4 stars
11
3 stars
4
2 stars
7
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several expressing frustration over the lack of accountability and professionalism.

Delivery Issues

Numerous complaints about packages being misdelivered, lost, or not delivered at all, leading to significant inconvenience for customers.

Long Wait Times

Customers frequently mentioned long lines and wait times at the post office, often exacerbated by understaffing.

Phone Accessibility

Many customers struggled to reach the post office by phone, with reports of calls going unanswered or being disconnected.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction.
  • TM
    Tim Mackey
    Feb 25, 2026
    3.0
    Could use a bit more attendants & organization
  • SJ
    susan johnson
    Feb 11, 2026
    1.0
    The people who work here are nice and are doing their best, I’m sure, but it still manages to always be the slowest, most frustrating experience… Dread going here.
  • RJ
    Rojer Murdok Jr.
    Jan 26, 2026
    1.0
    Why has my package been out for delivery since 10:25am but when my mailman came, he decided to not drop it off? This sometimes happens multiple times/days in a row until he finally decides to get out of the truck and bring it to the door Where is the accountability? Where can we even complain? I can't even fill out a form until the package has been missing for a week?
  • PW
    patrick Wolff
    Dec 12, 2025
    5.0
    Window service and mail Delivery from this 32962 PO is awesome ! The lady window clerks Rock the way they move The line right along quickly. My letter carrier and T-6 at Vista Royale condo are the best carriers totally prompt And professional.Thanks all. Patrick W
  • SP
    Sandy Phaneuf
    Dec 4, 2025
    4.0
    tariff raised the 3 stamp to 111 for Canada.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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