The UPS Store

3.9
193 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3214 in Vero Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 21st St Between 6th Ave & Indian River Blvd Near Toojay's And Publix's.

Details

  • DeliveryNot available

Location

The UPS Store
2046 Treasure Coast Plaza, Vero Beach, FL
32960, United States

Hours

Reviews

3.9
193 reviews
5 stars
135
4 stars
6
3 stars
2
2 stars
5
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Prashant, Brody, and Taylor.

Service Speed

Customers frequently noted the quick and efficient service, often mentioning minimal wait times even during busy periods.

Inconsistent Experiences

Some reviews highlighted negative experiences with specific staff members, indicating a lack of consistency in customer service quality.

Return Process

While many found the return process easy and well-handled, a few customers reported issues with staff being unhelpful or rude during returns.
  • GD
    Gevon Doby
    Dec 31, 2025
    5.0
    Papua and Jada was great
  • GM
    Gerry Mitchell
    Dec 17, 2025
    1.0
    I paid $195 to have a package sent to Colorado in 3 days. It's been 5 days and still not delivered. The package was a small TV. 18 inches by 18 inches . I knew I was being screwed over but I wanted it delivered in 3 days. UPS is a joke. I'm using FedEx or USPS from now on.
  • AS
    Ashley Sundquist
    Dec 8, 2025
    5.0
    Awesome experience at this UPS location! Thank you to Brody for helping me with the shredding service and Jasmine for assisting me with my many Amazon returns. There is tons of parking here and friendly & professional service.
  • BA
    Bianca Arbelo
    Dec 5, 2025
    1.0
    I had the unfortunate luck of being “helped” by Clarence. I brought in a box to return. I received an email and label. He says “it’s $3.50, send it to the email here”. I said “I’m sorry , what do I send ?” The line backed up so I told him to help the next person. Once he was free again I said “what am I supposed to send to the email? You didn’t tell me the first time. I didn’t know.” He responds “it’s common sense”. I was shocked. I asked him to repeat himself and he mumbled under his breath & walked away. I asked him to repeat himself and he did. There was customers and employees in the building when this occurred. I was with my small child & I could not believe someone could be so rude when I was just confused. I spoke with the supervisor on duty , who was very find . Clarence continued to audibly talk badly about me from the back room .
  • CC
    Cameron Coppoletta
    Dec 3, 2025
    1.0
    *UPDATE 1/3/26* THE SAME GUY WHO SAID HE WAS THE MANAGER HAD NO PROBLEM LETTING CUSTOMERS IN THE STORE TODAY USING TONS AND TONS OF THEIR STORE USE TAPE. THIS SHOWS ME THAT THEY WERE JUST BEING RUDE AND ANTAGONISTIC THE DAY I WENT IN! Worst experience ever. Brody the "DM" was smug and their team was laughing at the fact that I was trying to return something that Amazon had given me 1 qr code for but was shipped to us in two boxes. Had to break down the boxes in front of all the customers. Politely asked to use the store tape but was charged for a roll of absolute garbage tape. Their team was rude stating returns were at the discretion of the franchise. I have been coming here for years for products and services but never again. The smug attitude and unprofessional manner was astounding.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Vero Beach offer?

The UPS Store #3214 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.