United States Postal Service

2.8
131 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 350 W Venice Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
350 W Venice Ave, Venice, FL
34285, United States

Hours

Reviews

2.8
131 reviews
5 stars
51
4 stars
7
3 stars
1
2 stars
5
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praise the friendly and helpful staff, others report rude and unprofessional behavior.

Delivery Issues

Numerous complaints about lost mail, misdelivered packages, and unreliable delivery times.

Facility Conditions

The post office is criticized for cleanliness and accessibility, with reports of trash and inadequate parking.

Phone Support

Customers express frustration with the inability to reach a human representative via phone, citing long wait times and unhelpful automated systems.
  • GR
    Greg Reganall
    Dec 13, 2025
    5.0
    Everyone is nice and helpful
  • LB
    Lori Buckley
    Dec 4, 2025
    1.0
    Absolutely the worst service. Can't talk to that office. Automatic service is is the absolute worst 😫
  • BB
    Brandi B
    Nov 12, 2025
    1.0
    They suck so hard they don't even deserve one star. I PAID to have my mail forwarded to my new address when I moved 2 months ago. Not one single piece has arrived to my new address 2 "managers" have reached out to me with some bs excuses. I think its my old mail carrier is just throwing away or god knows what with my mail. I would constantly get neighbors mail and things when i lived their before..... I even sent a test piece of 1st class mail myself to my old address.... its been weeks. Nothing. Im calling 8 on your side next week if this isn't resolved. Maybe they can help me since clearly the post office cant.
  • JV
    James V
    Oct 20, 2025
    1.0
    Lost a legal document. And they have the nerve to be rude and mad at me 🤣 took my name down and they will reach out to me when they find it 🤦‍♂️
  • VR
    Vicki Ryan
    Sep 28, 2025
    5.0
    Whenever I need the USPS, I drive to Venice Island to the Venice Ave location because the team there is terrific. When the lines grow long, additional staff comes to the rescue. In the rare case of a customer being impatient or challenging, the situation is handled professionally. And they support each other as needed. Most of the time, the brief conversations are fun and funny, and I know my USPS needs are met. The temporary construction has made parking a bit of a challenge, but if you are ambulatory, park on Tampa or Venice Aves and have a little walk to and from.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.