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United States Postal Service

3.1
(149 reviews)

Business Details

2406 E State Road 60, Valrico, FL
33594, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2406 E State Road 60 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2406 E State Road 60, Valrico, FL
33594, United States

Hours

Reviews

3.1
149 reviews
5 stars
61
4 stars
17
3 stars
3
2 stars
7
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their helpfulness while others were described as rude and unprofessional.

Passport Services

Many customers reported frustrations with the passport appointment process, including cancellations and lack of communication, leading to significant inconvenience.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing dissatisfaction over the handling of their mail.

Overall Experience

While some customers had positive interactions and appreciated the service, many others reported ongoing issues, leading to a generally negative perception of the location.
  • VL
    Verified Local
    Feb 20, 2026
    5.0
    Amy and this location are the best and easiest to deal with.
  • KW
    KL Wheeler
    Jan 23, 2026
    5.0
    Consistently professional and courteous. Very helpful always for the past four years.
  • CC
    corey
    Dec 17, 2025
    1.0
    It has been a headache EVERY SINGLE TIME I have come in here to drop off a package.
  • OL
    OD Lynch
    Dec 5, 2025
    1.0
    I rarely leave reviews, but I will make an exception this time. My experience at htis USPS location has been consistenly frustating. I came in for a passport appointment and had already completed the application online, but didn't have access to a printer. When I arrived for my appointment, the staff informed me they didn't have a printer available and gave me a grace period of five minutes to get the form printed, something that was reallistically impossible. Because of this, I had to reschedule for the following week. At my second appointment, I arrived a couple minutes late due to a delatyed flight. I stood in line becasue there is NO SIGNAGE directing passport appintsment to check in differently or go to a specific count. Once called to the counter, one of the representatives told me I should have announced that I was here for a new password appointment. However, there was no posted instructions or guidance indicating thi, and only two employees were assisting customers. It wasn't clear at all how I was supposed to bypass the line or notify someone without disrupting the service area. Between the lac of signage, unclear process, and inconsistent expectations, the whole experience was unnecessarily stressful. I won't be returning to this location EVER.
  • GG
    George Grandstaff
    Oct 11, 2025
    5.0
    You can always depend on quick, professional, and friendly service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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