Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6659 in University Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
161 reviews
5 stars
123
4 stars2
3 stars
3
2 stars
6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and efficient, with many customers highlighting specific employees like Craig, Matthew, and Tammica for their exceptional service.
Efficiency
Customers frequently mention quick service, often being in and out of the store in under 10 minutes, which enhances their overall experience.
Positive Atmosphere
The store is noted for its welcoming environment, with many reviews mentioning the pleasant demeanor of the staff and the overall positive energy of the location.
Mixed Pricing Feedback
While many appreciate the service quality, some customers express dissatisfaction with pricing, particularly for printing and shipping costs, suggesting they are higher than competitors.
- LLLauren2 days ago2.0Really negative experience receiving an international parcel from this store. Significant upselling at the point of purchase, and then encountered major issues trying to receive my parcel in London, issues this franchise was unable to help resolve despite charging hundreds for shipping. I am adding an extra star because the store owner did take the time to speak with me by phone about the delivery problems and attempted to offer guidance. However, given the overall experience, I would strongly advise against using UPS to ship an international package.
- KBKrista Brock5 days ago5.0I can’t say enough great things about this UPS location. The service here is consistently top-notch—friendly, kind, and genuinely helpful every single time I visit. The team goes above and beyond, whether it’s opening the door when they see you coming in or stepping in to help with heavy packages without even being asked. It’s rare to find customer service that feels this thoughtful and consistent. You’re always greeted with a smile and treated with care, which makes even the most routine shipping errand a pleasant experience. Truly the best UPS service around—highly recommend! On this particular stop in the following associates were present and helped my son with a Christmas present return: Joe Clarke, Craig Jordan & Ampi Molina. Thank you for your help!!
- GDGail D.Dec 31, 20255.0This is a warm and friendly as well as efficient UPS. Honestly, everyone who works here is knowledgeable and amazing to work with. They definitely solve all your problems one of my favorite places to go. Other businesses should take a lesson from this UPS store.
- KNKaren NotarangeloDec 31, 20255.0Joshua and Craig at the University Parkway UPS Store were absolutely phenomenal!! This is the kind of customer service you just don’t see anymore. They were incredibly kind, patient, and genuinely wonderful to work with. We were trying to get Christmas toys shipped to my granddaughter, and they truly went above and beyond to help us make it happen. They took their time, answered every question, and made the entire process stress-free during a busy season. Huge thank you to Joshua and Craig for their exceptional service - this experience really stood out and meant so much to our family. Highly recommend this location!
- MRMichael ReitanoDec 22, 20255.0Ajahri helped solve every issue in sending multiple packages. He was both professional and pleasant. Keep him in the fold. Joss was also quite pleasant even in the midst of a busy surge. Though, I only had a brief conversation with Hannah she too was very receptive to helping if needed. What a great team!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours of The UPS Store in University Park?
The UPS Store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 9:30 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Does The UPS Store offer shipping and packing services?
Yes, The UPS Store provides expert packing and shipping services to help with your mailing needs.
Can I get documents notarized at The UPS Store?
Yes, notary services are available at The UPS Store for your convenience.
Is mailbox rental available at The UPS Store?
Yes, The UPS Store offers mailbox services for receiving your mail and packages securely.
What payment options does The UPS Store accept?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store provide printing and document finishing services?
Yes, professional printing and document finishing services are available at The UPS Store.
Are there shredding services available at The UPS Store?
Yes, document shredding services are offered at The UPS Store for your confidential document disposal needs.
How can nearby places like Shred Nations be useful when visiting The UPS Store?
Shred Nations nearby also offers shredding services, so customers needing bulk or specialized shredding may consider either location to best suit their needs.
What nearby shopping options are available when visiting The UPS Store?
Guests can visit nearby stores like Fix 'n Fly Drones for automotive repair and drone services, or The Fresh Market for grocery shopping before or after their visit to The UPS Store.
Are there health and wellness centers near The UPS Store?
Yes, Restore Hyper Wellness and University Chiropractic Center are nearby options for health and medical services, which could be convenient for customers combining errands or appointments.