The UPS Store

4.0
365 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6694 in Titusville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - New Publix Plaza On Why 50 East.

Details

  • DeliveryNot available

Location

The UPS Store
2000 Cheney Hwy, Titusville, FL
32780, United States

Hours

Reviews

4.0
365 reviews
5 stars
258
4 stars
19
3 stars
5
2 stars
11
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees like Cheyenne, Debbie, and Isaiah for their excellent service.

Efficiency

Customers frequently noted the fast and efficient service, with quick turnaround times for shipping and returns.

Inconsistency

Some reviews pointed out issues with rude staff and inconsistent service, particularly during busy times or with specific employees.

Cleanliness and Organization

The store was generally described as clean and well-organized, contributing to a positive customer experience.

Concerns with Management

Several customers expressed dissatisfaction with management's response to issues, indicating a need for better training and accountability among staff.
  • KL
    Kevin Lincoln
    2 days ago
    1.0
    FYI: do not drop off prepaid Cologuard boxes at this location. I was standing in line with one when the clerk yelled out in front of everyone, " Just use the scanner for your poop box".I felt so embarrassed! I was flustered enough that I am not sure I even used the scanner correctly.
  • KG
    Kimberly Gilbert
    4 days ago
    2.0
    I had a very demeaning associate. An older lady that appeared overwhelmed with customers. I made a mistake about how my return package should have been made ready. She spoke to me she will handle the situation this time with a nasty attitude and started poking my cell phone showing how to follow instructions better. I apologized to her. Now, I know what to do next time to be prepared. But, it was no excuse how she spoke to me loudly with customers behind me. I was so embarrassed. She needs better customer service training or find a job she likes.
  • JS
    Jeremy Sulzbach
    Dec 31, 2025
    1.0
    Bad customer service experience. When the total came up to ship my item it had on the screen to inserts packaging Service, the box and of course the service. I already had my items wrapped up, so I said I don’t think I need the packaging service. Her response with a room full of people was well unless you wanna take it outside and package it up yourself and put tape on it. That’s the cost. I told her well if you wanna explain to me what you’re charging me for rather than just put it on a screen tell me the price it might help but if UPS wants my $4 dollars to put my item in a box and put tape on it well I guess it is what it is.
  • SP
    Sonja PaciorekWelch
    Dec 27, 2025
    1.0
    Was charged$ 142.08 for guaranteed delivery of 2 packages 3 day delivery service it's been 2 weeks and the only damn answer I can get is it's in route.. no apologies no one trying to make it right.. you literally have one job and you can't even get it done
  • JG
    James Gui
    Dec 11, 2025
    5.0
    Great store and great employees. Thank you Nicole for such great service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Titusville offer?

The UPS Store #6694 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.