United States Postal Service

2.7
70 reviews

About

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Visit your local Post Office™ at 10806 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10806 Main St, Thonotosassa, FL
33592, United States

Hours

Reviews

2.7
70 reviews
5 stars
23
4 stars
7
3 stars
3
2 stars
3
1 star
34
  • AK
    Amjad kanakrieh
    Jun 19, 2025
    1.0
    I got here at 4:17 and it was closed. No one was there.
  • AL
    Atiya Lee
    Jun 18, 2025
    1.0
    Completely destroyed my diploma that I waited 6 weeks to receive and the clown who answered the phone tried to argue semantics with me that its okay to bend up cardboard to shove in a mailbox because the package says "be gentle" rather than "do not bend". Severe lack of competency, accountability, and basic reasoning skills from this staff.
  • BW
    barbara wood
    Jun 9, 2025
    1.0
    Tracking showed my package out for delivery at 8am and then showed delivered at 324pm... no biggie except NOTHING was delivered I have a camera to prove it wasnt delivered. We live less than 2 minutes from this post office. I looked all around my house made sure no one brought anything in undetected and scoured neighbors porches.... NOTHING!!! Where is my package???
  • KL
    Katy Lee
    Sep 22, 2021
    1.0
    Im not sure who my mail carrier is, but definitely the rudest one I’ve ever encountered. Where I live we have small boxes and then a few large ones for packages that you get a key to in your normal one if you have something too big to fit. One of the boxes never works. I can only get it open about half the time. The key is bent and the lock is jammed. After 3 days trying to open it, I left a note with that key in my box saying “Box 6 won’t open, can my items please be put in a different one?” (For the record, there were plenty free) And she/he left me a scrawled response today “it opens fine, you figure it out idiot”.... who the hell responds like that? I wish to god I knew their name and that I could switch post offices and carriers. Now I know why all my stuff comes damaged too. Because this careless, rude, and inconsiderate human is the one handling it.
  • DN
    Diana Nighthaven
    May 10, 2017
    2.0
    Ok, I understand most of the complaints is due to the wait time. Most people are not taking into consideration that this is a small community post office. Our community has grown a lot though and the post office has the same amount of people working for it as it did 15 years ago. There is only 1 clerk there to take care of all the traffic that comes through there on a daily basis. It is the same elderly lady I have seen each time I come in. She is a sweet woman and very fast paced. SHE KNOWS HER JOB AND DOES IT WELL. PLEASE DO NOT REPLACE HER! Clearly something should be done about it. Please put some more workers at this location. This has become a major problem.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.