United States Postal Service

2.3
289 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8761 N 56th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8761 N 56th St, Temple Terrace, FL
33617, United States

Hours

Reviews

2.3
289 reviews
5 stars
75
4 stars
13
3 stars
16
2 stars
14
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their helpfulness while others were described as rude and unprofessional.

Delivery Issues

Numerous complaints about misdelivered packages, delays, and difficulty in tracking mail were reported, highlighting significant operational problems.

Accessibility

Customers expressed frustration over the inability to reach the post office by phone and the long wait times in person, indicating a need for better communication and staffing.

Organization

Reviews pointed out disorganization within the post office, leading to lost mail and inefficient service, suggesting a lack of proper management and systems.
  • VS
    Vee Suarez
    4 days ago
    1.0
    Terrible office. Consistently misdeliver packages. Postal workers at this location seem to not understand how parcel lockers work. Only time in all my years of living in different Tampa locations that I've had to file multiple service reports for missing packages that were marked delivered. Really embarrassing for whoever runs this place.
  • MB
    Michael Bradley
    5 days ago
    5.0
    Big thanks to the worker who helped bag my package and slap the label on. Hard to believe the post office used to let you mail your kids - saw a lady with a toddler who looked like she might give it a try! 😂
  • NP
    Naimul Palok
    Dec 2, 2025
    5.0
    Thank you KAY for the extraordinary service!!! I was so confused I've never mailed a check before and I made so many mistakes lol but she was so patient thoughtful and helpful to me :) thank you
  • JM
    Josh Menard
    Nov 5, 2025
    2.0
    poor service very slow
  • CA
    Coach Adam
    Nov 3, 2025
    1.0
    Impossible to reach a human by phone

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.