United States Postal Service

2.3
286 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8761 N 56th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8761 N 56th St, Temple Terrace, FL
33617, United States

Hours

Reviews

2.3
286 reviews
5 stars
72
4 stars
13
3 stars
17
2 stars
14
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, unresponsive staff, and difficulty reaching the post office by phone.

Delivery Problems

Numerous complaints about packages being misdelivered, lost, or delayed, leading to frustration among customers.

Staff Performance

While some staff members received praise for their helpfulness, many reviews highlighted rudeness and unprofessional behavior from others.

Organization and Management

The post office was criticized for disorganization, with reports of lost mail and inefficient handling of customer inquiries.

Mixed Customer Experiences

Some customers had positive interactions with specific staff members, but overall sentiment leaned towards dissatisfaction with the service.
  • JM
    Josh Menard
    Nov 5, 2025
    2.0
    poor service very slow
  • CA
    Coach Adam
    Nov 3, 2025
    1.0
    Impossible to reach a human by phone
  • LR
    Luis Rivera
    Oct 25, 2025
    1.0
    Paid to have my mailbox repaired 6 months ago still nothing go there as in what happened they had no idea if it wasn't for the fact that I had the receipt from 6 months ago I would have been screwed. terrible terrible
  • TC
    TACO CHEIF
    Oct 14, 2025
    1.0
    it never seems to matter when i order something, if it is being shipped by the local usps then there's no point checking tracking because if something is out for delivery that day, it'll be delayed to no end every single time for some reason. either this local office is incompetent with their expected delivery times. I've had more packages delayed when it was supposed to be out for delivery than packages that actually get delivered at the original time. had this issue for years and I'm just tired of it. fix the system, the employees or wherever this inconsistency is rooting from
  • AF
    Ana Figueroa-Carrillo
    Sep 12, 2025
    1.0
    Terrible post office. They marked my 300 dollar package as delivered in a parcel locker but it’s not there. This is not the first time this has happened. Lazy delivery drivers seem to run this place. The international line of USPS told me to call them to see where the carrier delivered it to. So I did…16 times with no answer. The line just drops after 6 rings. No option to hold or to leave a voicemail. Terrible customer service and lazy workers. They make mail delivery a nightmare for the area they’re in.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.